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Gavynn Norris
Gavynn Norris at James Wood AutoPark

Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
324 Reviews
4.7

324 Reviews

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324 Reviews of Gavynn Norris

August 14, 2025

Dealership Rating
Employee Rating

Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. More

by ANDYM2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey, Franklin Wood, Taylor Adams, Rachel Alvey , DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.

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Aug 15, 2025

James Wood AutoPark responded

Thank you for your kind words, Andy! We're pleased to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her dedication to keeping you informed is truly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 08, 2025

Dealership Rating
Employee Rating

This dealership and its staff are very efficient. They keep you updated on status of repairs. They do a great job! More

by JF678JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denny Aldridge, Russ Ellis

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Aug 09, 2025

James Wood AutoPark responded

Thank you for your wonderful review! Our team is thrilled to hear that you found our staff at James Wood Chevrolet Denton efficient and appreciated the updates on your repairs. It's always our goal to provide great service, and your feedback truly motivates us. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 08, 2025

Dealership Rating
Employee Rating

Service dept and the service performed was great as always. Drop off and pick went very smooth More

by pat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins

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Aug 08, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Pat! We're thrilled to hear that your experience with our service department at James Wood Chevrolet Denton was smooth and that the service performed met your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 06, 2025

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Employee Rating

The warranty repair on my 2021 GMC 2500 passenger's side auto step motor was fast. Thank you again James Wood service department. More

by STEVENSTJOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

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Aug 07, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that the warranty repair on your 2021 GMC 2500 was handled quickly. Our service team at James Wood Chevrolet Denton is always here to ensure your experience is top-notch. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 03, 2025

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Employee Rating

I asked them to wash my car when they did the oil change. They forgot to wash the car. Of all things, I left with a dirty car, and a bad memory. More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 08, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how important it is to leave with a clean car after service at James Wood Chevrolet Denton. We appreciate your feedback and are committed to ensuring our customers have a better experience. Please reach out to us directly so we can discuss this further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2025

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Employee Rating

All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. More

by BEVANNSTREETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Jared Laska, Mike Belew, Robert Cook, Franklin Wood, Taylor Adams, Rachel Alvey

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Aug 07, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood Chevrolet Denton was professional and helpful in addressing your needs quickly. It's great to know that your driver also made your experience pleasant. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 28, 2025

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Employee Rating

I made appt. and got right in. service was quick, I would recommend James Wood. More

by jaystanley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

James Wood AutoPark responded

Thank you for your feedback, Jay! I'm glad that you received quick service and had a positive experience at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

July 26, 2025

Dealership Rating
Employee Rating

Very friendly and understood what I needed! The work was done in a timely manner! The coustemer service was great! More

by DANNYKATHYVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at James Wood Chevrolet Denton to be friendly and attentive to your needs. It's great to know that the work was completed promptly and that you experienced excellent customer service. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 22, 2025

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Employee Rating

They didn’t have a loner car for me well my work got done and I had to use my wife’s car and we had to figure out how she got to work More

by JEFFREYGILLETTE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

James Wood AutoPark responded

Thank you for your feedback. We understand that not having a loaner car available caused some inconvenience for you, and we appreciate you sharing your experience. At James Wood Chevrolet Denton, we strive to provide the best service possible, and your comments help us improve. Please feel free to reach out to us directly if you have further concerns or need assistance. We hope to serve you better in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2025

Dealership Rating
Employee Rating

Gavynn was great to work with kept me informed of my vehicle! I wish the service was a little faster but I understand it may take a little longer for a mid engine car. More

by MASSEYJODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 18, 2025

James Wood AutoPark responded

Thank you for your review, Massey! It's wonderful to hear that Gavynn was great to work with and kept you informed about your vehicle. We appreciate your understanding regarding the service time, especially for mid-engine cars. We hope to see you again at James Wood Chevrolet Denton for your next vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

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