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Gavynn Norris
341 Reviews
341 Reviews
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342 Reviews of Gavynn Norris
Verified Customer
November 26, 2025
Service has gone down over the years. Advisors used to be engaged and seemed like they cared. Now you feel like a number. No one remembers who you are or why you’re there. Dropped my car Advisors used to be engaged and seemed like they cared. Now you feel like a number. No one remembers who you are or why you’re there. Dropped my car off and it was there for over 5 hours, I never saw or even heard from the service advisor assigned to me. No one called me about my car. The last hour before closing, I called to ask if I was getting my car back that day and the receptionist had no clue what happened with my service. Turns out, the diagnostic test wasn’t performed, said my car was test-driven and no issue found. No one ever called to tell me that. I could’ve had my car back soon after leaving it. I’m disappointed. Considering trying another dealer in a nearby city for future needs. More
by JANDERGAILNP
November 14, 2025
Everyone has been very nice, but the problem with my car is still puzzling the mechanics both at the dealership and at GM. While I was given a loaner car to drive, I'm still eager to get my little Spark ba is still puzzling the mechanics both at the dealership and at GM. While I was given a loaner car to drive, I'm still eager to get my little Spark back home where he belongs. More
by lkobler
November 09, 2025
Very friendly and easy to work with. We got in the exact vehicle we wanted and a good price. Paperwork was a breeze, and we were in and out in no time. We got in the exact vehicle we wanted and a good price. Paperwork was a breeze, and we were in and out in no time. More
by LOGAN S.
Other Employees Tagged: Edwin Chan, Jagger McCarty, Kyle Elliot
October 23, 2025
The Best vehicle and customer service i ever experienced. I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and J I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and James Wood Chevrolet! More
by hopkinsdangelo44
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez, Rachel Alvey
October 22, 2025
Always great service and I can take it there with out a appointment for oil change and tire rotation appointment for oil change and tire rotation More
by J.Zuniga5050
Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Jared Laska, Mike Belew, Taylor Adams
October 10, 2025
Scheduled appointment for three issues on a hummer I leased new there. Service advisor upon arrival said he only had time to do the tire rotation, not look at the check battery light or charger cover th leased new there. Service advisor upon arrival said he only had time to do the tire rotation, not look at the check battery light or charger cover that sticks. I explained I drove 40 minutes to visit the dealer I bought it from and he didn’t care. Week later I’m left stranded and the car has to be towed leading to an array of issues. Will never buy from James Woods again! More
by MNFLYBOY
October 03, 2025
I appreciate the attention and customer service provided by James Wood Service Department. I depend on them to keep my vehicle running in top condition. I felt the service advisor address what my auto tru by James Wood Service Department. I depend on them to keep my vehicle running in top condition. I felt the service advisor address what my auto truly needs to maintain that dependable vehicle expectation. More
by DAVIDR.CASTILLO
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Jared Laska
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