Gene Dittenber
Gene Dittenber at Campbell Ford

Gene Dittenber

Service Advisor

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.4
26 Reviews
4.4

26 Reviews

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26 Reviews of Gene Dittenber

August 24, 2025

Dealership Rating
Employee Rating

The team at Campbell Ford is first rate. They communicate well, provide valuable assessments of what needs to be done and are efficient and honest. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Daly

Aug 24, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

August 23, 2025

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Very good work for the price, will be back agin for another detail and cleaning More

by andrew.breslin22391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

August 18, 2025

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Employee Rating

The worst experience I’ve ever had. Gene was rude and did t communicate, I had to call him for updates. More

by Btalley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 21, 2025

Campbell Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 16, 2025

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Employee Rating

I am always welcomed with a smile and very personable people . From the front door by Kerry to the service department by the staff. I love that now I am able to have my oil changes done at my home. The m More

by Bsgodschild68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez, Mobile Service, Colin Daly , Kerry Schroeder and all the people in the finance department

Aug 16, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2025

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Employee Rating

They were very knowledgeable and worked with me to make a great deal . No high pressure sales More

by TFERRETTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

August 08, 2025

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Employee Rating

Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez, Mobile Service, Colin Daly, Heidi Adams, Glen Ditz, Jeff Sigman , Did not remember the name of the woman that detailed the vehicle

Aug 08, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 05, 2025

Dealership Rating
Employee Rating

They keep sending texts to my wife's phone after giving them my text and phone number More

by nbbeverly
Recommend Dealer
No
Aug 09, 2025

Campbell Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone has a top-notch experience at our dealership. We’re sorry that we didn’t meet that goal in this case, and we will rectify this situation very soon!

July 26, 2025

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Always receive good service every time I take one of our three vehicles in . Recommend Campbell to the rest of the family and friends. More

by JERRYSTEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2025

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Employee Rating

Everybody is great! Everybody at the dealership does everything they can to help their customers. Never had a bad experience. More

by maddiealainacobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

July 22, 2025

Dealership Rating
Employee Rating

Professional and courteous staff. Handled my needs very well and inna timely matter. Would definitely recommend Campbell Ford for your service needs. More

by STEVEFREDERICK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

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