Gene Volfson | Page 3

Kudos for Gene Volfson My husband especially hates the whole car buying business, but Gene made a very painless and calm experience and we plan to come back to him in partic My husband especially hates the whole car buying business, but Gene made a very painless and calm experience and we plan to come back to him in particular for cars for our 2 daughters in the very near future. More

Helpful 17

Report | Print

Nice friendly place I feel like I got a good deal. Everyone was friendly and helpful. So far, very happy with my purchase. No xx in the process - everything upfront. Ques I feel like I got a good deal. Everyone was friendly and helpful. So far, very happy with my purchase. No xx in the process - everything upfront. Questions were welcome and answered thoughly. As I left I was reminded that they were there if I had any more questions or problems. More

Helpful 13

Report | Print

Great place to buy a car I love this dealership. Everyone is very friendly and the price was right. This is my second time to buy a car here and I'm very please with everyth I love this dealership. Everyone is very friendly and the price was right. This is my second time to buy a car here and I'm very please with everything. Thank you so much for making it easier to buy a car. Gene and Ninos are very professional and help us complete the transaction smoothly. Thank you Bredemann Toyota. More

Helpful 8

Report | Print

Gene was wonderful. My husband and I absolutely hate pushy sales people. Gene made us feel very comfortable, was pleasant to be around, and just made the whole process simple. pushy sales people. Gene made us feel very comfortable, was pleasant to be around, and just made the whole process simple. More

Helpful 1

Report | Print

I would highly recommend Bredemann Toyota to anyone looking to buy a new car. I visited 7 dealers this past week trying to find the car that was right for me. I felt that every dealer up until Bredeman looking to buy a new car. I visited 7 dealers this past week trying to find the car that was right for me. I felt that every dealer up until Bredemann was trying to push me to make a decision when I was not ready. They were not listening to what I was saying, but making their own decisions on what car they felt would be good for me. My parents told me that I should visit Bredemann Toyota because they have purchased their last 6 cars from Bredemann. The first thing I noticed when I walked through Bredemann's doors was a friendly greeting and smile from a sales representative named Gene Volfson. I told him the specific car I was looking to get and he immediately went to action looking through his inventory. I found it surprising that every question I asked, he immediately answered the question or went to find the answer if he didn't know. Gene was extremely knowledgeable about the Toyota Corollas and the difference between every model. He did not once try to push any other type of car or sales package. He respected the price range I was looking to stay within. In addition to buying the new car, I was also looking to trade my old care in. Every other dealership asked me how much the previous dealer had offered for my car, before they even looked at it. Bredemann didn't bother asking that question, they asked for my keys and appraised my car. You could tell they are professionals and make their own decisions on what a car is worth. The price they offered me on my trade-in was significantly higher than every other dealership I took my car too. When I finally made my decision, I chose a 2014 Toyota Corolla S Plus. I was then greeted by the finance manager named Tran Nguyen. The only word I could come up with to describe him is, "awesome." He made me feel like I was about to be part of a new family, the Bredemann family. He understood this was the first car I was buying on my own and walked me through every step. There was no point in time where I got nervous or was unsure of any decision I had to make. He made sure I was properly informed before I signed any document. I am happy I ended up purchasing my first car from Bredemann Toyota and I know that you won't be disappointed if you visit this dealership. More

Helpful 0

Report | Print

Gene Volfson was a pleasure to work with and was very helpful in finding us the right car. Jack Prato was very friendly. He quickly explained our financing and the warranty options and got us on our wa helpful in finding us the right car. Jack Prato was very friendly. He quickly explained our financing and the warranty options and got us on our way. More

Helpful 1

Report | Print

Gene, Brian, and Jesus were friendly and patient with all my questions. They were fair and honest with the pricing. They made it an overall great experience. all my questions. They were fair and honest with the pricing. They made it an overall great experience. More

Helpful 0

Report | Print

I have to tell you - I was not looking forward to buying a new car. It always stresses me out! My experience with Gene and Jack at Bredemann Toyota was pretty pleasant overall. Of course you still have t a new car. It always stresses me out! My experience with Gene and Jack at Bredemann Toyota was pretty pleasant overall. Of course you still have to negotiate, but Gene didn't make us sit and wait for hours while we were going back and forth on the price. Then when we went into Jack's office to talk about financing, we weren't pressured into anything we didn't want. I feel like we got a fair deal on our new Prius C and we were in and out of there within about two hours from test drive through going out the door. I would definitely recommend them to anyone! More

Helpful 1

Report | Print

Looking for a new minivan for our newly extended family of four (twin 9 mth old boys). Walked into the dealership on a Friday around 6:30pm after seeing 2 cars on their lot that fit the profile of what we of four (twin 9 mth old boys). Walked into the dealership on a Friday around 6:30pm after seeing 2 cars on their lot that fit the profile of what we were looking for. We were immediately told that "Sorry folks we are closed"- to our surprise, I thought this was a joke. No offer to take our information down, no "thanks for coming in...however...". I asked if he was kidding and he pointed to the hours on the door (which did state they closed at 6pm)- but the door was open, so we thought they were available. So because of this we go to turn around to leave and state under our breath that they must not have wanted a deal and head to another local dealer.... Great experience at the second dealership- they just didn't have what we were looking for. So the next Monday (after the weekend) we find sitters AGAIN and head back to Bredemann to see those two cars. We spoke with the salesman- told him we wanted the Sienna SE instead of the XLE and that we needed to stay under $500/mth. Knowing that we need to "work the numbers" he told me that he needs to call the banks in the AM to get financing and they would call us the next day. At the SAME TIME another salesman, takes the keys to show the SE to another party. He calls back today to let me know "Great news! We got you approved!" At first, I'm excited and then he tells me "well the SE was sold last night, but we can sell you the XLE and your payments would be $700 per month - we just need some paperwork from you" I WAS BLOWN AWAY- what part of (a) we were interested in the SE NOT the $3K more expensive XLE did you NOT understand and (b) what part of we need to stay under $500/mth did you not comprehend!? That's almost a mortgage payment!!! Factors of customer service to be learned here: - "Thanks for coming in folks. We happened to close early on Friday's but if you give me your information I can have a salesperson call you first thing tomorrow AM." - "We can hold the SE for your overnight until we can call the banks for more information." - "Good news and bad news...the car you wanted last night was sold. However, I WAS able to get you approved for financing, but we need to look at other cars that might fit your budget." - "Sorry we cannot meet your monthly payment on this car, but let's work together to see what cars we CAN put you in that you can afford." In this day & age- no one's credit is perfect, everyone has gone through rough times, and no one really wants to buy a new car. We are in a situation where we could have used some hand-holding or at the very least better customer service. At least, let me feel like my business was worth something and that you cared about our situation. Needless to say- I would NOT recommend this dealership!! Car buying is a pain in the @$$ already and going to a place like this makes it even harder and more stressful!!!! More

Helpful 3

Report | Print

This is the second car we bought from Bredemann in seven years. Like our first experience, we have nothing but good things to say. Salespeople were all friendly and professional. There was no hard sell, jus years. Like our first experience, we have nothing but good things to say. Salespeople were all friendly and professional. There was no hard sell, just honest discussion. We felt we got a fair price on both our new Camry and our trade-in. We would definitely recommend Bredemann to our friends and family. More

Helpful 0

Report | Print