Genesis Reynoso
Genesis Reynoso at Nissan of Van Nuys
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Genesis Reynoso

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.7
37 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

37 Reviews

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37 Reviews of Genesis Reynoso

May 01, 2025

Dealership Rating
Employee Rating

The dealer has the best customer service from the time I drop it off to the time I pick it up More

by PRADOELECTRICALOFFICE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2025

Dealership Rating
Employee Rating

I love going to that particular dealership because the service is so good your people are great. They know what my car needs when it needs it and the work gets done fast. More

by FRANKTONY087@gmil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Nissan of Van Nuys responded

Hi Franktony087@gmil.com, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

Nissan of Van Nuys responded

Franktony087@gmil.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

Dealership Rating
Employee Rating

Nazario was the best from the time of write up to being cashed out highly recommend to come back More

by turkeykirby1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Nissan of Van Nuys responded

Hi Turkeykirby1979, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

Dealership Rating
Employee Rating

Amazing service delivered time and time again by Kim. The service staff is very caring and take the job very seriously. Pleasure to work with. Thank you again More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2025

Dealership Rating
Employee Rating

I moved to Nissan of Van Nuys after Universal City Nissan closed. Nazario is very friendly and helpful, I will continue to bring my car here. More

by tkhwd
Recommend Dealer
Yes

Other Employees Tagged: Nazario Sanchez

Apr 23, 2025

Nissan of Van Nuys responded

Tkhwd, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2025

Dealership Rating
Employee Rating

I took my 2012 frontier in because the seat belt light was on. Fernando the service consultant said i also had recall issues. He told me to check the seatbelt would be $220.00 for diagnoses. After they we More

by jessepooldude
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Nissan of Van Nuys responded

Jessepooldude, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 31, 2025

Dealership Rating
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I always get great service at this location. All employees are so professional and efficient. I will be bringing all my vehicles at Van Niys Nissan. More

by Mayrarey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Nissan of Van Nuys responded

Mayrarey, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 07, 2025

Nissan of Van Nuys responded

Hi Mayrarey, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

Dealership Rating
Employee Rating

Great customer service. I would highly recommend. Very prompt and attentive to all matters. Quick turnaround time More

by PARTSDEPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Nissan of Van Nuys responded

Hi Partsdept, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

Dealership Rating
Employee Rating

I was very displeased with the service I received at this dealership when I brought my Ariya in for service because it wouldn't charge! They had my car for 3 entire weeks and the responses I got when I aske More

by lyndafurnari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2025

Nissan of Van Nuys responded

Hi Lyndafurnari, we appreciate your honest feedback, as we are always looking for ways to improve. Here at Nissan Of Van Nuys, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 267-2092 to discuss ways we can better serve you in the future.

Mar 07, 2025

Nissan of Van Nuys responded

We are disappointed to learn of your experience here at Nissan Of Van Nuys, but will take this opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Nissan Of Van Nuys (866) 267-2092

February 28, 2025

Dealership Rating
Employee Rating

Friendly, professional, prompt, with reasonable pricing and excellent follow-through. It's always a pleasure having my car serviced there More

by JeanValjean24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Nissan of Van Nuys responded

Hi Jeanvaljean24601, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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