He was very professional and helped me with my work truck
oil change and made it a very nice experience.
oil change and made it a very nice experience.
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by JORDEN.GOODRICH
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2024 -
Seattle Jeep responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Sage was wonderful!
!! She was very personable and knowledgeable, answered all my questions in great detail.
!! She was very personable and knowledgeable, answered all my questions in great detail.
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by qjbroussard03
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2024 -
Seattle Jeep responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
George Cobb was a great guy and his service was even
better. Way better than the people at Dwayne’s lanes
better. Way better than the people at Dwayne’s lanes
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by Navtej Kaile
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Seattle Jeep responded
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
David Granger
General Manager
david@seattleautofamily.com
Good experience z z z z z z z z z z z z z
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by epniner
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2024 -
Seattle Jeep responded
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David Granger
General Manager
david@seattleautofamily.com
I recently had a service appointment for my car,
intending to address several important issues, including the 10k maintenance, fixing two safety recalls, and addressing an issue with engine fumes in
intending to address several important issues, including the 10k maintenance, fixing two safety recalls, and addressing an issue with engine fumes in the cabin. However, I left feeling disappointed and frustrated.
Upon arrival, I communicated all the issues I wanted to be addressed to the advisor. Unfortunately, only the 10k maintenance was completed, and neither the safety recalls nor the cabin fume issue were addressed. It was disappointing to learn that this appointment was not the appropriate time to address these critical concerns.
What compounded my frustration was the lack of clear communication from the advisor regarding the scope of the appointment. I had expected that all the issues I raised would be taken care of during this visit. However, it became apparent that this was not the case, leading to a waste of time and the need for additional appointments to address the outstanding issues.
In summary, while the completion of the 10k maintenance was satisfactory, the failure to address the safety recalls and cabin fume issue during the appointment was a significant letdown. Improved communication from the advisor regarding the limitations of the appointment would have helped manage expectations and avoid unnecessary inconvenience. Moving forward, I hope for better clarity and coordination in addressing all necessary repairs and maintenance during future service appointments.
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by bogdan
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Seattle Jeep responded
Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (206) 365-3530 so we can understand your situation better in order to try and turn your experience around.
Thank you,
Seattle Jeep
I like that the express lane is an option now.
I was able to get my oil changed day-of. I will definitely keep going to the dealership for oil changes.
I was able to get my oil changed day-of. I will definitely keep going to the dealership for oil changes.
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by Kysa
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Seattle Jeep responded
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
David Granger
General Manager
david@seattleautofamily.com
Walked in for a service on my new Dodge, Noah has been
working with me for many years and always does a good job. Thanks!
working with me for many years and always does a good job. Thanks!
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by KYLE@SEATTLESKI.COM
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Seattle Jeep responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very helpful, I've been using them for 3 years.
The work was done in timely manner.
The work was done in timely manner.
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by mark.sandler
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2024 -
Seattle Jeep responded
Hello Mark, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
David Granger
General Manager
david@seattleautofamily.com
George was amazingly helpful, listened to my needs and
was quick to get my Jeep serviced and returned back to me very quickly.
was quick to get my Jeep serviced and returned back to me very quickly.
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by matticus2559
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2024 -
Seattle Jeep responded
Hello, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please let us know if there is anything else we can do for you; we are more than happy to help!
David Granger
General Manager
david@seattleautofamily.com.
George was very accommodating.
And went above and beyond to make sure I got my car back from service in time
And went above and beyond to make sure I got my car back from service in time
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by kausicg
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2024 -
Seattle Jeep responded
Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please let us know if there is anything else we can do for you; we are more than happy to help!
David Granger
General Manager
david@seattleautofamily.com