George C. | Page 9

Chris and Sage did a very good job servicing my twenty twenty four Jeep Wrangler. twenty four Jeep Wrangler. More

by mrcarter75 Verified Customer Verified Customer

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Appreciate the attentiveness and responsiveness while I was in the service department for my recent oil change and oil rotation. was in the service department for my recent oil change and oil rotation. More

by chad_golden Verified Customer Verified Customer

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George Cobb does not think to go to bat for the customers. He does the bare minimum and only expects the bare minimum from the technicians who do the oil changes. Over the last five years, th customers. He does the bare minimum and only expects the bare minimum from the technicians who do the oil changes. Over the last five years, the oil service technicians of Seattle Jeep have repetitively recommended maintenance services which I have recently completed. Why a technician would recommend a new air filter without looking at it is beyond me unless he/she is cutting corners. Why the customer rep would not call out a technician for not wiping off some spongy oil on an engine to verify a seal is leaking before recommending a $265 diagnosing fee is an unfriendly, customer-service approach. How the technicians missed a bad humidity sensor (which can override the recirculating fan controls) while trying to diagnose a cabin comfort problem is an indicator of average mechanical technicians. After $300 worth of diagnosing work, Seattle Jeep returned my car claiming the AC checked out. I decided to find the problem, and I fixed the problem with a $40 humidity sensor. My experiences with Seattle Jeep reveal the dealership has average mechanics, oil-service technicians who cut corners, and customer reps who try to unnecessarily upcharge. Customer conversations in the waiting room validate my conclusions. In Conclusion: If you do not understand vehicle mechanics, do not do business with Seattle Jeep unless you are willing to regularly pay for upcharges. More

by douglaslatimer Verified Customer Verified Customer

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Service was great, no issues and they were relatively quick. I will be coming back here quick. I will be coming back here More

by MFAHRNY Verified Customer Verified Customer

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Great customer service by the entire team. It was my first time here and I will definitely be back. It was my first time here and I will definitely be back. More

by OBOY1184 Verified Customer Verified Customer

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Great service. My new Jeep windshield wipers were a little streaky. I wasn’t sure how it would go but she knew within the first 12 months 12 thousand miles Jeep wou My new Jeep windshield wipers were a little streaky. I wasn’t sure how it would go but she knew within the first 12 months 12 thousand miles Jeep would still cover the expense. Took about 15 minutes and I was out the door! More

by dc Verified Customer Verified Customer

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Great service good communication, handled everything very quickly and was efficient. Made getting my oil change very easy quickly and was efficient. Made getting my oil change very easy More

by JOESINGH112 Verified Customer Verified Customer

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I was able to get in for service very quickly! They did a great job. They did a great job. More

by MAEWING8 Verified Customer Verified Customer

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George is the best! I was running late to pick up my car and he stayed late just to ensure I was able to get it. He definitely saved the day & always goes above and beyo I was running late to pick up my car and he stayed late just to ensure I was able to get it. He definitely saved the day & always goes above and beyond. More

by amy.paron Verified Customer Verified Customer

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