George Sourial

Colorado Auto Finders responded

Hello Donovan, Thank you so much for taking the time to share your phenomenal experience with us! We are thrilled to hear that you had such a positive and enjoyable time. We are incredibly proud of our team, and your kind words about Jay and George are especially appreciated. We'll be sure to pass along your compliments. They will be delighted to know they made such a great impression. It was a pleasure serving you, and we look forward to the opportunity to help you again in the future. -The Colorado Auto Finders Team

Colorado Auto Finders responded

Thank you so much for this amazing feedback! We're thrilled to hear you had such a positive experience and enjoyed our office space. Most of all, we're proud of our team. We'll be sure to let them know their honesty and helpful service made such a great impression. Treating our customers superbly is our top priority. We can't wait to welcome you back when it's time for your next car. We truly appreciate your business and your endorsement! -The Colorado Auto Finders Team

Colorado Auto Finders responded

Thank you so much for taking the time to leave this wonderful feedback. We are thrilled to hear that your experience was stress free and that you found our team to be both friendly and professional. We truly appreciate you highlighting Jacob's great service and George's dedication in staying after hours to ensure everything was completed for you. That level of commitment to our customers is what we always strive for, and we're so glad it made a positive impact on your experience. We will be sure to share your kind words with both of them. We look forward to the opportunity to assist you again in the future -The Colorado Auto Finders Team

Colorado Auto Finders responded

Hello Omar, We appreciate you taking the time to leave us a review! We're thrilled to hear that our team was able to give you a great deal and provide top-notch service. Your recommendation means the world to us, and we’re so glad you had a 10/10 experience. Thank you for choosing Colorado Auto Finders.

Colorado Auto Finders responded

Hello Jodi, Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team provided you with the type of service that we strive for—kind, transparent, and hassle-free. Kudos to the staff for being so attentive to your concerns and taking care of you, and making sure you felt genuinely cared for throughout the process. Your feedback means a lot to us, and we’re grateful for your trust. Thanks again for choosing Colorado Auto Finders, and enjoy your new car!

Colorado Auto Finders responded

Hello, Thank you for your business and for sharing your feedback with us. I truly understand your frustration, and I want to clarify the situation regarding your concerns. After reviewing your case with our service department, we found that for your first vehicle, no oil change receipts were provided. As outlined in our warranty disclosure, which you signed, proof of regular maintenance, including oil changes, are required to maintain warranty coverage. Regarding your second concern, our assessment indicates that the issue falls under normal wear and tear, which is not covered under warranty. As a courtesy, we did offer a thirty percent discount on the repair, which was declined. I hope this explanation provides clarity, and please don’t hesitate to reach out if you have any further questions. We appreciate your understanding and the opportunity to assist you.

Colorado Auto Finders responded

Hello, Thank you for taking the time to leave us a five-star review. Our family is committed to excellence, and your feedback greatly encourages us. We appreciate your business, support, and recommendation. Parking Dreams in Driveway is our goal, and we couldn’t be more thrilled to hear that our team delivered on our promise. Congratulations on your new vehicle and we look forward to serving you in the future.

Colorado Auto Finders responded

Hello Christopher, Thank you for leaving us a review. Your feedback is important to us. We're pleased to have been able to assist you, though it's clear we may have areas to improve. We're committed to excellence and ensuring customer satisfaction is important to us. We understand that you spoke to the GM only late yesterday afternoon when you informed him that another dealership diagnosed your vehicle with needing a replacement transfer case. It seemed odd to get such a diagnosis when merely taking the vehicle in for a recall issued for a core headlight seal. His concern was it is unusual for a car that only had 37k miles on it, when it was purchased from us, to need a transfer case. They normally don't go bad that quickly. It is also our understanding that the GM offered to provide a second diagnosis, free of charge to ensure that the original diagnosis was indeed correct! Furthermore, he offered to help absorb some of the cost of the repairs of an accurate diagnosis, simply as a good faith gesture, as no dealership can be held liable for repairs needed on a used car that was purchased over a month ago; as they would have no way of knowing the how many miles were put of the car, or the condition in which the vehicle was driven. Regardless, we would still like to keep our commitment to providing excellent customer service, and we hope to have the opportunity to demonstrate this in the future. We're looking forward to serving you again