Gerardo Dorantes
Gerardo Dorantes at Norm Reeves Hyundai Superstore
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Gerardo Dorantes | Page 4

Finance Director

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

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4.8
207 Reviews
4.8

207 Reviews

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207 Reviews of Gerardo Dorantes

December 01, 2023

Dealership Rating
Employee Rating

Seamless Tannaz was really helpful and did not pressure us into buying anything but rather gave us all the information we need to make an informed decision More

by ngdanny332
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Dorantes

Dec 03, 2023

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're thrilled Tannaz could assist without pressure. Please reach out if we can assist you again!

November 27, 2023

Dealership Rating
Employee Rating

I was really impressed how quickly they attended to you and what you are looking for. More

by atgarcia_2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Borna Baba Ahmadi

Nov 28, 2023

Norm Reeves Hyundai Superstore responded

Thanks for the kind words!

November 25, 2023

Dealership Rating
Employee Rating

Friendly staff, new cars are very nice and I really don't have anything bad to say about my experience so far. More

by msh.shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Norm Reeves Hyundai Superstore responded

Thanks for the kind words!

November 18, 2023

Dealership Rating
Employee Rating

Everything went great. We were treated to an Uber to get lunch at a mall nearby. Car was done in 2 hours. We also got a free car wash complements of Norm Reeves Hyundai!! More

by serena112760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike De Leon

Nov 21, 2023

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai! We're delighted to hear that your experience was great, and we're always here to provide top-notch service. Enjoy your clean ride!

November 13, 2023

Dealership Rating
Employee Rating

The sales dept, service dept, finance dept and parts dept were all very helpful and knowledgeable. More

by all4hanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez , Enrique Almazan

Nov 15, 2023

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that our team provided you with excellent service across all departments. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 07, 2023

Dealership Rating
Employee Rating

We are car dealer shy and from minute we got to the lot we were treated with nothing but knowledge and kindness. We appreciated so much getting all the information to help us make a decision. We didn't More

by gmagpaedwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saeed Naderi , Rico Mendoza

Nov 08, 2023

Norm Reeves Hyundai Superstore responded

We appreciate your kind words and are delighted to hear about your positive experience at our dealership. Providing knowledge, kindness, and patience is what we aim for. Thank you for choosing us, and if you ever have more automotive needs or questions in the future, please feel free to reach out. Enjoy your new car, and safe travels!

November 04, 2023

Dealership Rating
Employee Rating

My salesperson was Sameer Saddiqi and he was excellent. This dealership and Sameer actually delivered what they promised in his texts. Let me say that again ... they delivered what they promised. I negot More

by HowardZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sameer Saddiqi

Nov 06, 2023

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Sameer and our dealership. We're delighted to hear that Sameer delivered on his promises, and we appreciate your recommendation. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you in the future.

November 03, 2023

Dealership Rating
Employee Rating

Dealership does not care about your problem if your car is still under warranty cause they will not get paid, they will erase your codes from the check engine and say they were old codes More

by jguerra8119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2023

Norm Reeves Hyundai Superstore responded

We're sorry to hear about your experience, and we take your feedback seriously. Our goal is to provide great service to all customers, regardless of warranty status. We would like to speak with you about your concerns to ensure a better experience in the future. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

September 03, 2023

Dealership Rating
Employee Rating

It was our first time at this dealership, we were amazed by how easy and professional the entire process was. We were treated with respect from the moment we walked in, we will definitely recommend them. More

by randysevillano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Eldiven , Enrique in service department

Sep 05, 2023

Norm Reeves Hyundai Superstore responded

We're delighted to hear about your positive first-time experience at the dealership! It's wonderful that you found the process easy, professional, and that you were treated with respect throughout your visit. Thank you for recommending them to others – word-of-mouth recommendations are valuable and speak to the quality of service provided.

August 15, 2023

Dealership Rating
Employee Rating

Jay Saleem was great to work with as well as the whole team. They were flexible and willing to work with me. No hard sell tactics or pressure. More

by youngerl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javed Rasheed, Jay Saleem , Britney Bin

Aug 16, 2023

Norm Reeves Hyundai Superstore responded

We're pleased to hear that you had a positive experience with Jay Saleem and our team! Thank you for sharing your feedback about their flexibility and lack of pressure tactics. If you have more questions or need assistance in the future, feel free to reach out.

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