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Gina Nava
Gina Nava at Universal Hyundai

Gina Nava

Reputation Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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2 Reviews
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2 Reviews

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2 Reviews of Gina Nava

September 21, 2024

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Once they have your money they don’t call back. Ignore problems. Buy somewhere else. More

by SABONSJAMES
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Trade-in Experience
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alexis Ramos

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Sep 25, 2024

Universal Hyundai responded

James, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava1@universalhyundai.com

Sep 25, 2024

Universal Hyundai responded

James, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava1@universalhyundai.com

May 15, 2023

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I bought a new car with a defect and how they handled the situation was ridiculous. Still didn't get it fixed. More

by ATLANTIS0957
Recommend Dealer
No

Other Employees Tagged: Miguel Resto , Miguel Resto

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May 18, 2023

Universal Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gina Nava Reputation Manager gnava1@universalhyundai.com

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