Glen Ertl
Glen Ertl at Tanner Motors

Glen Ertl

Service Director

Tanner Motors

620 W Washington St
Brainerd, MN 56401

Contact Me
4.5
211 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

4.5

211 Reviews

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211 Reviews of Glen Ertl

November 04, 2025

Dealership Rating
Employee Rating

Absolutely customer centered, willing to go the extra mile, and explain things in terms a non-mechanically oriented person can understand. 3 new vehicles in 5 years and we’ll be back again! More

by TIMEDINGER81
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Rasinski , Dave Buetz

Nov 04, 2025

Tanner Motors responded

Timedinger81, couldn't have said it better ourselves. thanks for your continued support! Team Tanner

July 04, 2025

Dealership Rating
Employee Rating

Everything went smoothly and in no time I was out the door! Thank you very much! More

by TD.ISAACSON2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elliot Barg, Trapper Holden , Joline Vansickle

Jul 14, 2025

Tanner Motors responded

Thank you for the 5-star review! I'm glad it was smooth and quick. Team Tanner

June 07, 2025

Dealership Rating
Employee Rating

The service department manager was very helpful. He followed up on my concerns and handled them very professionally. More

by bruce
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joline Vansickle

Jun 09, 2025

Tanner Motors responded

Bruce, Good to hear that Glen was helpful, and followed up having service work is always stressful, but taking the time to listen to your concerns and follow up make it a little easier. Thank you Team Tanner

June 05, 2025

Dealership Rating
Employee Rating

They always are fast and efficient. They do a complete inspection of my vehicle and fluids. More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elliot Barg, Trapper Holden , Joline Vansickle

Jun 06, 2025

Tanner Motors responded

Thanks for the 5 star review! Team Tanner!

May 31, 2025

Dealership Rating
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The service, and the employees are great. The service was done when I needed it. More

by LEE.PATTIP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elliot Barg, Trapper Holden , Joline Vansickle

Jun 06, 2025

Tanner Motors responded

5 Stars! Short and Sweet! and done when you needed! Great to hear Team Tanner

April 30, 2025

Dealership Rating
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I've been bringing my vehicles here for service for nearly 20 years. The staff @ Tanner have always been great. More

by eric.lien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elliot Barg, Trapper Holden , Joline Vansickle

Apr 30, 2025

Tanner Motors responded

Eric, Thanks you for the 5 star review and your continued support!! Team Tanner!

February 10, 2025

Dealership Rating
Employee Rating

Excellent job, great service, dedicated, outstanding communication, friendly, exceptional service, and paid attention to all the details. More

by SERVICE
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Tanner Motors responded

Thank you for the 5 stars all around for our service team. I couldn't have said it better myself!

February 09, 2025

Dealership Rating
Employee Rating

Tanner Motors did not contact me in a timely manner when I answered a customer service text on a service failure. I brought my truck in to have it serviced in December. Service Rep informed me that they cou More

by MURPHY1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Tanner Motors responded

Glad it was taken care of in the end, Murphy. Nothing is worse than things not being followed up on, so I'm relieved it got handled and that you're happy again. I'm sorry for any inconvenience this caused.

February 09, 2025

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Employee Rating

so far so good. have not ben in the car much yet, just got out of clinic. But looks great. More

by CHARLIE.SUE.TRAVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Obrycki , Tony Banse

Feb 11, 2025

Tanner Motors responded

5 Stars! Enjoy the new ride! Thanks again from the team at Tanner Motors!

February 08, 2025

Dealership Rating
Employee Rating

Fast service and awesome waiting area with snacks and refreshments. I do wish they would include labor cost when giving you a quote for an oil change. More

by LINNEA.AMES8365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Tanner Motors responded

Thank you for the review, I passed this on to my Service Manager Glen, who said that labor is included in our pricing however there are some coupons from the manufacturer that are worded a little different and as such we have to break out the costs differently, He is talking with all the service writers to make sure that on oil changes they are clear on the costs at check in, I do apologize for any misunderstanding, and am glad you found the snacks and refreshments in the waiting area satisfactory.

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