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Grace Albright
Grace Albright at Southern Hyundai Chesapeake

Grace Albright

Service Advisor

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

4.1
46 Reviews
4.1

46 Reviews

Write a Review

Dealership Experience

11 mos

Industry Experience

12 yrs, 1 mo

46 Reviews of Grace Albright

July 01, 2026

Dealership Rating
Employee Rating

Courteous and knowledgeable staff. Love the free drinks and snacks provided. My car serviced in timely and efficient manner. More

by LBSMOOTH757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2026

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 01, 2026

Dealership Rating
Employee Rating

Total lack of time management and lack of respect for customers and their issues. Will never buy another vehicle from a Southern dealership! More

by JimmynDonna
Recommend Dealer
No

Other Employees Tagged: Grace Albright

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Jul 03, 2026

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 21, 2026

Dealership Rating
Employee Rating

Polite, friendly greeting, answered any questions I had, helped with setting up another appointment. Excellent More

by WARDVA19
Recommend Dealer
Yes

Other Employees Tagged: Grace Albright

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Jun 23, 2026

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 19, 2026

Dealership Rating
Employee Rating

Grace is kind. Overall experience has not been as good as checkered flag Hyundai world More

by Beth
Recommend Dealer
No

Other Employees Tagged: Grace Albright

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Jun 23, 2026

Southern Hyundai Chesapeake responded

Beth. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2026

Dealership Rating
Employee Rating

The general manager was amazing and so was my salesman Mark McCarty! Definitely recommend them! More

by STEVEN.VUTSINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Wilson, Jay Cunningham , Mark McCarty

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Jun 18, 2026

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

Dealership Rating
Employee Rating

Justin was amazing. ... my salesperson .along with everyone. Thanks Justin Everyone was amazing.. Justin as my salesperson was very helpful and knowledgeable of everythin More

by NMIPATH
Recommend Dealer
Yes

Other Employees Tagged: Grace Albright

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Jun 17, 2026

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 08, 2026

Dealership Rating
Employee Rating

Underwhelming. Below expectations of what I have heard from friends about Hyundai dealership Below expectations More

by esezobor
Recommend Dealer
No

Other Employees Tagged: Grace Albright

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Jun 10, 2026

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2026

Dealership Rating
Employee Rating

Grace was wonderful to work with. She communicated everything we needed to know and answered all of our questions. She was very pleasant and helpful. More

by jbjkdurrenberger
Recommend Dealer
Yes

Other Employees Tagged: Grace Albright

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Jun 10, 2026

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 07, 2026

Dealership Rating
Employee Rating

Forced to rent a car because the representative never reached out to me as promised for a loaner, ignored my text messages for 2 days, then claimed she attempted to call over the weekend. Unless it was f More

by Nlamb12
Recommend Dealer
No

Other Employees Tagged: Grace Albright

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Jun 10, 2026

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 06, 2026

Dealership Rating
Employee Rating

Grace kept me informed throughout the day regarding the status of my service Grace was responsive and attentive More

by BSLABBE
Recommend Dealer
Yes

Other Employees Tagged: Grace Albright

Report | Print
Jun 10, 2026

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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