Grace Albright | Page 5

The dealership treats me with respect with a professional attitude. Gracie had went into the system to make sure I didn't require any other additional services. attitude. Gracie had went into the system to make sure I didn't require any other additional services. More

by JazzyJ07 Verified Customer Verified Customer

Report | Print

Grace has been extremely helpful each time I get service here. She is attentive and goes above and beyond to get items covered through my extended warranty. here. She is attentive and goes above and beyond to get items covered through my extended warranty. More

Report | Print

I took my car in for a diagnostic to find out why it was intermittently not starting as no other repair shop seems to be able to have figured out why I figured the dealership should be able to. I got the re intermittently not starting as no other repair shop seems to be able to have figured out why I figured the dealership should be able to. I got the report from the dealership as to what was wrong which included cabin air filter, battery needs to be replaced, oil, change, spark plugs, etc. they claimed my car needed all of these things what they did not know is that another dealership in another state had already done these things in the last few weeks, when I questioned them as to whether or not they actually looked at these items they said yes I then proceeded to show them the receipts that within the last two weeks these things had already been done on my car. No apologies, nothing just ok well your car is ready for pick up. Clearly they did not check a thing and made up things to “repair”. Needless to say I am never returning to them. More

by JASQULYN Verified Customer Verified Customer

Report | Print

Everyone was professional & friendly. I was in and out very quickly. I loved it! I was in and out very quickly. I loved it! More

by SHERALRICHARDSON Verified Customer Verified Customer

Report | Print

Supposedly scheduled for oil change tire rotation and new wiper blades. when I got there told that it was my check in time. 3 1/2 hours later finally got out of the waiting room and into my car. Got home and wiper blades. when I got there told that it was my check in time. 3 1/2 hours later finally got out of the waiting room and into my car. Got home and found a recall notice from Hyundai telling me to park my car outside, away from buildings because the trailer hitch installed by the dealer could start fire. Not one mention of this at the dealership, In addition was told that if someone came in before me and wanted to add things they come first. Rating work poor since they did not inform me of recall and could have disconnected the hitch wiring to safeguard myself and the vehicle. More

Report | Print

Quick and efficient service My experience with Southern Hyundai Chesapeake was a very easy and efficient experience with a quick turnaround time. Hyundai Chesapeake was a very easy and efficient experience with a quick turnaround time. More

by SPRADLCK Verified Customer Verified Customer

Report | Print