Grace Grems
Grace Grems at Ed Morse Ford
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Grace Grems

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
43 Reviews

Dealership Experience

1 yr, 4 mos

4.6

43 Reviews

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43 Reviews of Grace Grems

May 01, 2025

Dealership Rating
Employee Rating

Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More

by mriverdawg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

April 29, 2025

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Oil change and tire rotation completed quickly as I waited. Staff friendly and attentive. No complaints. More

by MWEHNER0
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2025

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The service team did a great job. Work completed as promised. Nice work team, thx More

by mriverdawg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

April 10, 2025

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Had an oil change scheduled at Tuesday April 9th 2025 left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too More

by jboden61
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Emily Armstrong

March 18, 2025

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Emily and Grace are always pleasant and professional. Informative for things I should be paying attention to. Keeps me in touch with my car. More

by debbiedavis602
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

March 14, 2025

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Service was prompt and they worked well with my warranty program.Also staff is polite. More

by smcampbell
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

March 08, 2025

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I made an appointment the next day to find out why my truck blue tooth went all static when I used my cellphone. It had fine for 38 months and two weeks it wasn't. They ran test and I was told it was my More

by strongman1450
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Emily Armstrong

March 04, 2025

Dealership Rating
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They did a good job with timely service. ..it was a simple oil change but at some places this can take forever. No issues here. More

by MARK@GOLFWIZE.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

February 09, 2025

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Friendly environment. Thorough communication on all repairs. Work completed when it was promised to be. More

by DODDSRACING8
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Recommend Dealer
Yes

February 06, 2025

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Great service, great staff. Just a little bit longer wait than I expected but good experience. More

by ARIEL.SARGENT1993
Service Price Transparency
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Recommend Dealer
Yes
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