Greg Bramble | Page 13

The service department staff are very knowledgeable and able to translate all that car talk into information that I understood. They took their time with me to ensure I felt comfortable with everything r able to translate all that car talk into information that I understood. They took their time with me to ensure I felt comfortable with everything related to my car and encouraged me to ask all my questions. More

by CATHLEOPARD Verified Customer Verified Customer

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Needs to wait to chrcknin vehicle that I had an appointment for , while staff chatted behind the counter about their schedules.there was poor communication as to the service for the vehicle and why appointment for , while staff chatted behind the counter about their schedules.there was poor communication as to the service for the vehicle and why the delay. Service manager did apologize. Disappointed that the dealer was , not familiar with the vehicle and appeared to make no effort to find out more about it. Cost of repair was high and was disappointing with the office staff and their lack of courtesy. One example is when I asked for a copy of my receipt they acted like I was stupid and then they realized they never gave me the receipt yet no apology. I don’t plan on returning unless absolutely necessary. More

by cinefro Verified Customer Verified Customer

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Should have waited for the recall parts were in before leaving car at dealership. They do that now. leaving car at dealership. They do that now. More

by JKBITZ Verified Customer Verified Customer

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Repairs were done on time and at the price quoted. Reggie kept me updated on the status of the work. Reggie kept me updated on the status of the work. More

by GMMJHORTON Verified Customer Verified Customer

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I always enjoy visiting this dealership because I feel like the service techs are being honest with me. I never feel “up sold.” like the service techs are being honest with me. I never feel “up sold.” More

by MGUENDELSBERGER Verified Customer Verified Customer

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The Joseph VW Service Dept. is helpful, courteous and friendly. I appreciate the fact that they are customer service oriented is helpful, courteous and friendly. I appreciate the fact that they are customer service oriented More

by tblakley0 Verified Customer Verified Customer

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Richard, Mike, Mike, Greg and Logan were all fantastic to work with. We are very excited about our new Tiguan and look forward to working them in the future. work with. We are very excited about our new Tiguan and look forward to working them in the future. More

by MEYERSBAM Verified Customer Verified Customer

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I had a great experience at Volkswagen service department. Will definitely be back for service there. department. Will definitely be back for service there. More

by ELIZABETHNEYER Verified Customer Verified Customer

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Thank you for your service and getting me in n seeing on short notice. You fixed the light issue short notice. You fixed the light issue More

by bobnorris2007 Verified Customer Verified Customer

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My problem was not resolved. Service center makes excuses for poor staffing or inability to service car in timely fashion. Service center makes excuses for poor staffing or inability to service car in timely fashion. More

by KELSTAC Verified Customer Verified Customer

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