Greg Frazier | Page 2

Great Experince Overall great experience from my initial contact to discuss and identify my issues to determining the fix and handling the warranty process. Follow u Overall great experience from my initial contact to discuss and identify my issues to determining the fix and handling the warranty process. Follow up during the process was spot on. MM More

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Purchase of 2014 Expedition I must say that this was the best vehicle shopping experience we have ever had. Lance, Wylie, Scott and Amanda worked very hard to find the vehicle w I must say that this was the best vehicle shopping experience we have ever had. Lance, Wylie, Scott and Amanda worked very hard to find the vehicle we wanted. We were treated with courtesy, respect and professionalism. This sales staff combined their efforts to make us the best deal they could. Steve went the extra steps to insure we understood our financing and extended coverage and his interaction with the sales staff proved that these folks are working as a team. Because of the quality service department with Kristy, Greg and Bill and the service/maintenance and care they manage/provide rounds out the reason we chose to purchase our 2014 Expedition fromBrinson Ford Athens. Our thanks to all! More

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Excellent work, except I noticed after I left my clock did not work. Tried to reprogram it and it didn't take. Called on Monday 7-28-14 and was told that there work, except I noticed after I left my clock did not work. Tried to reprogram it and it didn't take. Called on Monday 7-28-14 and was told that there were several problems with others ,when the computer is reset . Waiting on recall from Ford for the problem. More

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Great team here !!! I bought an edge from Dave first of all I have never had a more awesome sales person any and every question I had he always had the correct answer. Af I bought an edge from Dave first of all I have never had a more awesome sales person any and every question I had he always had the correct answer. After only having my car a few days I started to have some minor issues I had to take the car back in. Gregg in service was a great help and got right on everything, but this comment is about one person in particular that has gone above and beyond and treated me like his own family Scott has bent over backwards and helped me so much he has treated me like family and gone out of his way to make sure everything is going the way it should. You do not see men like this in this world any more he has been there for me when things were not going like they should and assured me that he would take care of it, and he did!!! Amanda has also been another amazing person that has helped me so very much...So my message to Mr Brinson is that this team is amazing and second to none you have a very great staff and they have done an amazing job with dealing with my situation. You should be very proud to have this group of fine individuals they are assets to this business ... You should be very proud to have Scott........ More

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We had a great experience. Wiley was a pleasure to work with. In fact all of your team was great! A special thanks to Will and Greg as well. with. In fact all of your team was great! A special thanks to Will and Greg as well. More

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Friendly, professional personell. Quality work at a reasonable rate. Timleness of maintenance. Awesome Team!! Suggestions were offered for future maintenance checks. You have too many requirements reasonable rate. Timleness of maintenance. Awesome Team!! Suggestions were offered for future maintenance checks. You have too many requirements on why I am giving this rating!! More

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The service dept at Brinson Ford Athens has great people throughout. the repair of our vehicle was done with pride and quality. The number of items that were repaired or replaced were numerous so the repa throughout. the repair of our vehicle was done with pride and quality. The number of items that were repaired or replaced were numerous so the repair process was lengthy. I received frequent updates from Bill Parrot, Mac Fowler, Kristy Blackard and Greg Frazier pertaining to parts needed/availability, progress of repairs per automotive system ie: Brakes, fuel/carburation, steering/front end, E-Brake and electrical. The technicians that worked on the vehicle were courteous, professional and informational when I had the opportunity to talk with them about the vehicle repairs. More

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The Sales department is courteous and helpful. The Service department gets the job done but sometimes takes quite awhile and can be expensive. The Parts department is very helpful. Service department gets the job done but sometimes takes quite awhile and can be expensive. The Parts department is very helpful. More

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Everyone was quick to serve and the service advisor actually called me to tell me the job was finished. The other dealer down the road has never done that is the 8 years i've had to use them. actually called me to tell me the job was finished. The other dealer down the road has never done that is the 8 years i've had to use them. More

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I am returning customer for scheduled maintenence service on my Ford truck. Service is excellent as usual. I will continue to bring my truck in for service. Susan Elmblad on my Ford truck. Service is excellent as usual. I will continue to bring my truck in for service. Susan Elmblad More

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