Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Greg Roper
Greg Roper at Myrtle Beach KIA
Refer Me

Greg Roper

Service Advisor

Myrtle Beach KIA

4811 Highway 501
Myrtle Beach, SC 29579

Contact Me
not yet
rated
1 Review

Dealership Experience

7 mos

Industry Experience

4 yrs, 4 mos

not yet
rated

1 Review

Write a Review

1 Review of Greg Roper

November 28, 2023

Dealership Rating
Employee Rating

Kia sorento sx with a a faulty check valve hose on the brake booster. Started this issue 10-24 and has continued to date with 4 visits to dealership only to be told the part ordered was not correct and ha More

by russp61444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Nov 29, 2023

Myrtle Beach KIA responded

I talked to Greg about it. He informed me that he had been in contact with & relayed that Kia keeps sending us a brake hose instead of the part we need. He explained that Kia has an issue within their catalog, so the part number associated with the needed part is incorrect. Parts reordered the part number listed to see if there was a potential for a boxing issue, but the same hose came in. I am very sorry for the inconvenience, and I understand that this is frustrating. Our parts department opened a case with Kia because something is inaccurate on Kia's end. Until that is fixed, we cannot access the correct part. When that will be is solely determined by Kia USA. Again, I am sorry that this is happening. Hopefully Kia can resolve this quickly.