Greg Scott
Greg Scott at Byers Subaru Dublin
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Greg Scott

Parts Manager

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Greg Scott

February 25, 2024

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Employee Rating

My car keeps being returned to me 'fixed' and still broken when I go to pick it up More

by Elizabethbarnes.Irisheye
Recommend Dealer
No

Other Employees Tagged: Greg Scott

Feb 27, 2024

Byers Subaru Dublin responded

We are very sorry to hear about the recurring issues with your car, and we want to assure you that this is not the level of service we strive for at Byers Subaru Dublin. We understand how frustrating it can be to have your vehicle returned to you without the issue being resolved, and we apologize for any inconvenience this has caused you. Please know that our team always aims to provide high-quality repairs and ensure our customers are satisfied with their service experience. We would appreciate the opportunity to make things right and properly fix your car. If you could please reach out to our service manager at gscott@byersauto.com, we would be happy to schedule an appointment for you as soon as possible. Thank you for bringing this issue to our attention, and again, please accept our sincerest apologies. We truly value your business and hope to have the chance to make it up to you in the future. Warmly, The Byers Subaru Dublin team

December 08, 2023

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Great customer service, support is convenient and nearby in our neighborhood. We Love our Subarus! More

by nlgc61
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 12, 2023

Byers Subaru Dublin responded

Thank you so much for your five-star review, ! It sounds like you are a loyal fan of Subaru vehicles, and we are delighted to serve you and your neighborhood. Our team strives to provide the best customer service possible, from our convenient locations nearby to the support we offer to each one of our customers. We thank you for your loyalty and look forward to being there with you throughout whatever journey may come in the future.

November 26, 2023

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Employee Rating

Explains things well Takes good care of customers and that is all part of good service More

by hafstg
Recommend Dealer
Yes

Other Employees Tagged: Greg Scott

Nov 27, 2023

Byers Subaru Dublin responded

Thank you for taking the time to write such a glowing review of your experience at Byers Subaru Dublin! We strive to take good care of our customers and are so pleased to hear that we exceeded your expectations. We understand how important it is for our customers to be informed and it makes us very happy to know that everything had been explained well when you visited. We look forward to seeing you soon in the future and thank you again for being such an awesome customer!

November 25, 2023

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Labor cost is a bit costly, except that all other services are excellent. thanks a lot for your service. More

by Huaijin.zhou
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chad Sneed, Ann Hill, Joe Day

Nov 28, 2023

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your service needs! We are thrilled to hear that our services were excellent and appreciate your five-star review. We understand that labor costs can be expensive, so we do strive to keep our prices competitive while ensuring the highest quality of service. Again, thank you for taking the time to share your experience. We hope you have a wonderful rest of the week and look forward to serving you again soon.

October 18, 2023

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Outstanding dealer and salesman at this dealership. This is my 4th Subaru Outback with them.. Bob Miller helped me with all 4 Subaru Outbacks. More

by laura7x7x
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 20, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 18, 2023

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Everyone is so friendly and takes time to address all questions and concerns. They were wonderful to my dog!! More

by JTREXLER0
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Recommend Dealer
Yes

Other Employees Tagged: Ann Hill , I can’t really remember but I think the gentleman’s last name in service was Edwards

Oct 20, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 10, 2023

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Tom crnko provides the best customer service, and keeps you informed of your vehicle and gets your vehicle back in minimal time More

by jeremy614
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Day , Tom crnko

Oct 11, 2023

Byers Subaru Dublin responded

Thank you for taking the time to leave us such an amazing review. We are so glad to hear that Tom was able to provide you with the best customer service and help you with your vehicle in a timely manner. We take great pride in making sure our customers receive excellent service during their visit, and are thrilled to hear all the wonderful things Tom did for you! We appreciate your feedback and are grateful that we have customers like you who take the time to share their experiences. Thank you again for choosing Byers Subaru Dublin!

October 08, 2023

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Attentive, flexible, very friendly, conscientious, affordable, and reliable. Professional team with with consistently high customer service. More

by PJBJ32
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2023

Byers Subaru Dublin responded

Thank you for the five-star review and the kind words. We are delighted to hear that we exceeded your expectations, that our team was able to provide attentive and friendly service with exceptional customer support! We appreciate your recognition of our goal to make Byers Subaru Dublin your reliable and affordable destination for all your vehicle needs. We look forward to continuing to serve you with a commitment to quality and reliability.

September 25, 2023

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Unfortunately my experience with the service center for this dealership was not the greatest. They performed what should have been a quick oil change and tightening of a few bolts and resulted in the car n More

by ALAINARMCPHERSON
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Chad Braunbeck , Trisha Wolford - 5 stars

Nov 15, 2023

Byers Subaru Dublin responded

Hi Alaina, thank you for taking the time to review your experience with us here at Byers Subaru Dublin. I apologize that your experience was not up to our typically high standards. We value feedback regarding quality assurance and take each review very seriously in order to better serve future customers. Thank you again for bringing these concerning matters to our attention.

September 20, 2023

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Courteous, kept well informed, fast service, and great customer service from drop-off to pickup. More

by JUSTJACK73
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean, Lyle

Sep 22, 2023

Byers Subaru Dublin responded

Thank you so much for your kind review, we are always delighted to hear from customers like yourself who enjoyed their experience here at Byers Subaru Dublin! We understand that your time is valuable and take pride in providing fast service. It's rewarding to know that the courtesy of our staff was also noticed. We appreciate you recommending us and hope to see you again soon.

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