Greg Williams

I found Koons Sterling Ford through the RTR website and traveled from New York to Virginia specifically to purchase my Mustang. The experience was outstanding from beginning to end. Greg Williams was absol traveled from New York to Virginia specifically to purchase my Mustang. The experience was outstanding from beginning to end. Greg Williams was absolutely excellent and handled everything from start to finish. He was knowledgeable, responsive, and genuinely easy to work with. Greg answered every question I had, kept me informed throughout the process, and made the entire experience smooth, stress-free, and enjoyable. Ashley Smith in finance was also fantastic. She explained everything clearly, worked efficiently, and made the paperwork quick and painless. Between Greg’s professionalism and the overall dealership experience, this was one of the best car purchases I’ve ever had. I highly recommend Koons Sterling Ford. More

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Everything was well setup at drop off. I had an appointment and the rep knew everything that needed to be done I had an appointment and the rep knew everything that needed to be done More

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A great experience all the way around. Greg Williams was a pleasure to deal with. Greg Williams was a pleasure to deal with. More

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Greg has been great to work with - fast to respond, well informed, great at staying in touch. Took in-home delivery of a car, which was a breeze. Koons has been a pleasure to shop with, highly recommend! informed, great at staying in touch. Took in-home delivery of a car, which was a breeze. Koons has been a pleasure to shop with, highly recommend! More

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Greg Williams / straight forward, friendly and clear! Greg was very friendly and helpful in my search for the perfect ride ! Completely straight forward and informative. I was recommended by more one sati Greg was very friendly and helpful in my search for the perfect ride ! Completely straight forward and informative. I was recommended by more one satisfied custom where I work and they were correct ! More

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Greg Williams/Sales/Finance/Service Dept Will update to possibly 5 stars once service department addresses my concerns regarding my New 2017 Mustang GT350 on 10/31/2017. I was debating bet Will update to possibly 5 stars once service department addresses my concerns regarding my New 2017 Mustang GT350 on 10/31/2017. I was debating between staying local and buying from Apple Ford in MD or making the trip down to Sterling, VA. Unlike Apple Ford, Greg Williams with Koons Sterling Ford was willing to go over some basic numbers over e-mail. This motivated me to go ahead and make the trip. Sales: Upon arriving, Greg was very patient with me as I began to flip flop between vehicles. He even took the time to move the vehicles next to each other to assist me in my decision. I finally agreed upon the car and began the buying process. Overall, Greg was outstanding. No complaints whatsoever. I did not schedule an appointment, so another client of Greg's showed up in the latter portion of my buying process, but Greg meticulously juggled both of us around the process so that neither one of us were waiting on him. Finance: If you read my reviews, you'll notice I buy cars a little too much, so I'm used to the finance managers and what a fun process this can be. Unfortunately, this one did not seem to be like the others. Once I refused the aftermarket offers, he was very quick, but in a rude manner. Barely took any time explaining the documents I was signing, and if I asked a question, he was a bit snappy. Not the kind of service I would expect for someone who is wasting that much money. But, since everyone dreads this portion anyway, I won't let this impact my review. Finishing Up: Back to Greg, the reason this review will ultimately receive 5 stars if the service department fixes my issues (I'll address below). After finance, Greg took the time to sit in the car with me and explain all the different settings and connect my phone to the car. Thank you Greg! Service Department: Unfortunately, driving home, I noticed a wind noise of sorts coming from the driver's side dash if I go above 60mph. There is also a noticeable rattle if I'm driving at a slow rate of speed across the whole dash. Greg referred me to Allen in the service department. I'll be dropping the car off on 10/31/2017. Will update review after I get my car back. Overall, I am very pleased with this dealership thus far and will likely return in the near future to lease another car (as my daily). I'll obviously hope not to get the same finance manager and buy a car that does not rattle. More

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Great first buying experience!! As a first time buyer, I was a little nervous and in need of some guidance. Greg and Yannick helped me get the best deal on a new Ford Focus. I love m As a first time buyer, I was a little nervous and in need of some guidance. Greg and Yannick helped me get the best deal on a new Ford Focus. I love my new car and I can't thank them enough! More

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Go too Greg Willims at Koons Sterling Best experience in 50 years buying cars. Best sales experience, best price and never at all pushy. I have full confidence to recommend without reserv Best experience in 50 years buying cars. Best sales experience, best price and never at all pushy. I have full confidence to recommend without reservation drive farther go! Che if need be to get there. You will be Happy You did. By the way, when they advertise on line their WOW price it really is. Look on line. If you do not see exactly what your top color choices call Greg and like most dealers he can find it and arrange a Dealer exchange. Do ourself a favor. More

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Excellant experience. Very pleasant experience dealing with Greg Williams at Koon's Sterling Ford. Very straight forward, he gave me exactly the pricing information I asked Very pleasant experience dealing with Greg Williams at Koon's Sterling Ford. Very straight forward, he gave me exactly the pricing information I asked for with out any nonsense. He is very knowledgeable about the vehicle I wanted to purchase and was able to answer any questions I had about the electronic technology on my new truck. Koons Ford gave me a very good trade in on my vehicle and I would not hesitate to recommend Koons Ford and Greg Williams to anyone thinking about purchasing a new vehicle. I also would not hesitate to come back to Koons for any future purchase. Many thanks, Dennis P. More

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Finding the right car for an indecisive pregnant wife! I went to trade in my 2013 Ford Focus. Our family will soon be growing to 3 and a car carrier just wouldn't fit. I had no idea what type of vehicle I I went to trade in my 2013 Ford Focus. Our family will soon be growing to 3 and a car carrier just wouldn't fit. I had no idea what type of vehicle I was going with. Long story short, on an extremely hot day, our sales rep Greg Williams, happily carried the infant carrier all over the lot and must have put the car seat in at least 5 different vehicles to see how it fit. While waiting for finance, Greg even went next door and got us sweet tea since that was all my wife wanted. He as usual went well above and beyond to help us with the right purchase. Anthony in finance was also fantastic. He had no problem staying almost 2 hours after close to make sure we didn't have to make a second trip. More

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