"WOW! Outstanding Dealership / Excellent Staff"
- 2016 Ford Edge Sport, Mike B.
WOW! Koons Sterling Ford - Absolutely hands down one of the best dealership in Northern Virginia - Sales, Parts & Service department are fantastic!
I purchased a new 2016 Ford Edge Sport back in June from "Koons Sterling Ford". Recently, I had to have it serviced for engine issues and needless to say the entire staff at "Koons Sterling Ford" far exceeded my expectations.
Bottom line: I would highly recommend these guys without hesitation to anyone and everyone thinking of purchasing (and/or) servicing a vehicle. The entire staff at "Koons Sterling Ford" are extremely knowledgeable, courteous and experienced at providing excellent customer service and I couldn't be more satisfied!
Sales Representative: Brad Phillips - Best sales experience ever!
Brad was straightforward, courteous and didn't play any games during the negotiating process.
Parts Manager: Ken Krohn - Extremely knowledgeable!
Ken go's the extra mile for his customers and he makes the process quick and painless.
Service Advisor: Joey Stickman - A true professional and he's extremely accommodating!
Joey is proactive when it comes to getting the work done correctly and on time.
Customer Relations Manager: John Bolling - Provided excellent customer service!
John is always looking out for the customer and he when straight to a Ford representative on my behalf to make things right!
Koons Sterling Ford
46869 Harry Byrd Hwy
Sterling, VA 20164
Sales: (703) 430-7700
Service: (703) 444-5750
Parts: (703) 430-3673
"so far so good"
I was shopping for Ford in VA/MD because our local dealers from Western PA for whatever reason are not able to provide comparable discounts off sticker prices in addition to nationwide discounts that Ford itself has everywhere (not sure what is the reason for that - the same goes for VW cars by the way, but not for Subarus or Mazdas it seems). I contacted a number of dealers asking for quotes, etc the day after Thxgiving (on Friday) - Jason Robles though was the only one who was able to complete the full cycle of communications/answer my questions/etc __within one day__ (on Friday itself)- the rest were either too busy or too slow or too lazy or whatever __and__ Koons were giving a decent (vs others) knockoff from the sticker price (plus they have a very good selections of models, 2017 Escape SE 4WD 2.0L EcoBoost, including the one I was OK to buy color-wise)... so I drove on Saturday (the next day) and got the car there... the only thing pending is (as I am from Western PA and never purchased out of state) is to get PA title/registration/plates - will see how that last thing goes within next ~30 days or so ...
"Go to person."
- TK review
I found his ad in cargurus.com
Them tried to contact him from Michigan. He was friendly and professional. My car buying experience was smooth and hassle free. I would recommend this dealership and especially this guy Jason Robles.