My Review Of Koons Sterling Ford:
First time at this dealership. I went because it was closer to where I was at the time. It got great reviews online. Looking back... those were probably fake.
I went in for a routine oil change, I was told I had to replace my rear suspension because it was "leaking" and that would be around $600. I was also told that I had to do something called "induction" that came out to $160. I decided on the "induction", because, based on the employee's explanation, it was necessary for the performance of the engine.
Fast forward 5000 miles, I went to the FORD dealership I had been going to for all previous service related issues. Routine oil change and I had them check the suspension. Nothing was leaking! Even if I had to replace my rear suspension, that would only cost $271 - WITH LABOR.
It got me thinking that Koons Ford Sterling got me. I will never go back. They will rip you off. They will lie to you.
Advice to anyone reading this, go to another dealership. These people would intentionally forget a screw, so your car breaks and you'll be forced to have them look at it.
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