Gregory Louvat

MINI of Ramsey responded

Hello! We appreciate your patience during the process at MINI of Ramsey and are glad to know our team was helpful. We'll work on reducing wait times in future, thanks for bringing this to our attention. Drive safe and come again soon!

MINI of Ramsey responded

Hi Eli, Thank you for your review and thank you for choosing Mini of Ramsey for your service and sales experience. We hope that you enjoy your new car! Come back if you need anything else.

MINI of Ramsey responded

Thank you for sharing your feedback with us, Garth. We apologize for the disappointing experience you had while trying to secure the vehicle you saw on our website. First and foremost, we would like to extend our sincere apologies for the lack of response and communication you encountered. This is not the level of service we strive to provide, and we understand how frustrating it must have been for you. We deeply regret any inconvenience caused, and we will be addressing this issue with our sales team to ensure that such lapses in communication do not happen again in the future. Regarding the availability of the vehicle, we understand how disappointing it is to find out that it had been sold without prior notice. We apologize for the inconvenience and understand the frustration this may have caused. We value your feedback and take it seriously as it helps us improve our services. If there's anything else we can do to regain your trust or if you have any further questions or concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope you will give us another chance to serve you better in the future. Best regards, Michael Tornator General Manager michaeltornatore@driveprestige.com 551-777-5700

MINI of Ramsey responded

Thank you for recommending our team so highly. Greg and Abraham are pleased to have provided you with great service and an informative buying experience. For any future Mini needs, please continue to keep MINI of Ramsey in mind.

MINI of Ramsey responded

Congratulations on your new vehicle, our team is pleased to see you left feeling confident in the deal we were able to make with you! For any future needs, please continue to keep MINI of Ramsey in mind.

MINI of Ramsey responded

Thank you for the great feedback, Keith! It is a pleasure to see our team was able to provide you with a comfortable and communicative service experience. For any future maintenance needs, please keep MINI of Ramsey in mind.

MINI of Ramsey responded

Thank you for bringing your family to MINI of Ramsey. We are happy to have helped ensure your car buying experience went smoothly and conveniently. If there is anything we can do to help in the future, please don't hesitate to reach out.

MINI of Ramsey responded

Hello, thank you for shopping for your new vehicle with our team at MINI of Ramsey. We are happy to have helped you find the perfect fit. Should any future automotive needs arise, please don't hesitate to reach out.

MINI of Ramsey responded

Hi Frankie, thank you for this honest feedback. It is our goal for each of our team members to provide excellent service, and I'm sorry to learn this was not the case during your recent visit. In the future, I hope you will allow us the opportunity regain your full confidence.

MINI of Ramsey responded

Hi Shahed! We are so pleased to hear that you had such a lovely experience thanks to Greg! Thank you for taking the time to leave a review, we hope to see you again soon.