Gregory Mirabal | Page 21

Me pase 4 horas y media para un mantenimiento, no lo hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante More

by ROLANDO0713 Verified Customer Verified Customer

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My wife had purchased a brand new chevy traverse and on the sales price a cost for cleaning the car is included, my car was not detailed on the day of sale cause the service side closed. They told us to co the sales price a cost for cleaning the car is included, my car was not detailed on the day of sale cause the service side closed. They told us to come in any day after the sale and they would detail the car, which wife did today and after being there for an hour and a half the car still had dirty smudged windows, under the carpets was still debris and now it had new dirty foot marks in i, and they threw water in the outside. Hour and a half for just water when she could have gone to a car wash place and gotten a better job done in 5 mins. More

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Sin contratiempos Fui a cambiar la batería del auto dentro del tiempo de la garantía. Gracias a Gregory el trabajo se hizo rapidamente y sin contratiempos. Mi auto tien Fui a cambiar la batería del auto dentro del tiempo de la garantía. Gracias a Gregory el trabajo se hizo rapidamente y sin contratiempos. Mi auto tiene 23 mil millas y 15 meses de uso. More

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Great service personnel with outstanding attitudes and beautiful personalities from the people who takes your vehicle to the people you pay for the service! I love Miami Lakes Chevorlet! beautiful personalities from the people who takes your vehicle to the people you pay for the service! I love Miami Lakes Chevorlet! More

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Replace car key, very courteous and professional service Employees are very nice, friendly, and service oriented. Very happy and satisfied with outcome. I will gladly recommend doing business there. Will be Employees are very nice, friendly, and service oriented. Very happy and satisfied with outcome. I will gladly recommend doing business there. Will be going back in future. More

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Car sat for two weeks untouched until we decided to take it My vehicle was brought to this service center three times after they failed to fix one issue which ultimately left me stranded on the road each time. My vehicle was brought to this service center three times after they failed to fix one issue which ultimately left me stranded on the road each time. That was 8 months ago, it was brought there again 3 weeks ago and last Monday I was asked to authorize the expense of tearing down my engine to diagnose a camshaft error code and engine light. They assured us it was in process several times when we even managed to get in touch. Greg apparently avoids returning phone calls as much as he avoids working. Today when we called to check in we were told the vehicle hasn't even been touched. For two weeks my car had sat there and for two weeks I've been lied to daily. It's bad enough that my vehicle has been at this dealership for over 6 weeks in the year that I've owned it, but add this most recent issue and I've opened a claim with the FTC and BBB. Worst customer service experience I've ever had. More

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Selling cars that where in major accident Sold me a use car that was in a accident with 18 wheeler and they said that the car was clean title and had no accident. Lawyer from Texas contact me Sold me a use car that was in a accident with 18 wheeler and they said that the car was clean title and had no accident. Lawyer from Texas contact me to tell me that the suv I have it's still involved in a lawsuit More

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Very friendly and great personal attention. I've mainly dealt with the service department for my 2009 Dodge Challenger R/T. I had some unique issues and because of the nature of the concerns I r I've mainly dealt with the service department for my 2009 Dodge Challenger R/T. I had some unique issues and because of the nature of the concerns I received a call from a store manager who was very patient and accommodating. While dealing with issues like these can be an absolute chore, Perry did his very best to make sure that it was as pleasant as such an issue can be. I'm very thankful for the time he took and the attention he gave my concern. More

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Miami Lakes is Professional Friendly and FAST. I go to them for my car service and call them up for any question. I'm in and out, no complaints. They are great!! them for my car service and call them up for any question. I'm in and out, no complaints. They are great!! More

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Gregory was very attentive and courteous. It took 7 trips to the dealership to resolve the problem. At least it seems to have been resolved. to the dealership to resolve the problem. At least it seems to have been resolved. More

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