Gus Medina
Gus Medina at Castle Ford of Michigan City
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Gus Medina

Internet Director

Castle Ford of Michigan City

3930 Franklin St
Michigan City, IN 46360

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7 Reviews
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7 Reviews

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7 Reviews of Gus Medina

April 24, 2024

Dealership Rating
Employee Rating

Samantha the salesperson we delt with was amazing. She never pressured us in our decision. The whole team there are awesome. Thank you all. More

by BILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2024

Castle Ford of Michigan City responded

Hello Bill, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2024

Dealership Rating
Employee Rating

We scheduled an appointment to see a 2023 ford f150 with 2.9 mile showing on the odometer on the web sites photos. We drove an 1 1/2 hours only find out on arrival that the vehicle we were interested in act More

by ceping1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 28, 2024

Castle Ford of Michigan City responded

Hi, we are so disappointed to learn of this situation you have described. If you’d like to discuss this matter with one of our staff members, please give us a call at (219) 879-5381 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.

April 03, 2019

Dealership Rating
Employee Rating

Happy customer My wife and myself were treated with respect and weren’t rushed into a purchase. All aspects of the process were pleasant and found a great suv for a More

by etblopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 04, 2019

Dealership Rating

Recall part. The only problem I had was where I had to drop my key off at night. I never had to do this before. But I called the next day to make sure they found i More

by quiantelivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2019

Castle Ford of Michigan City responded

Thank you for the review. We apologize for any inconvenience you felt with our construction but are happy to hear you had a great service experience. We look forward to helping you in the future with any of your auto needs!

January 28, 2019

Dealership Rating

Friendly and Fair Chris Bellamy did an excellent job earning my business on a used vehicle. The price I was quoted by the internet sales manager was the one offered at More

by RC Hyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Bellamy

Jan 29, 2019

Castle Ford of Michigan City responded

Hi RC, we are happy to hear that Chris was able to get you the perfect car at the best price. We appreciate you taking the time to review us as well; enjoy your beautiful new vehicle!

January 23, 2019

Dealership Rating
Employee Rating

God’s Blessing These guys took care of me like family! I got the vehicle I wanted and for a good price. This was a first time new car buy all with the help of Castle More

by KENNYMAN7714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trace Kennedy , Mark Artibey, Ron Gale

Jan 28, 2019

Castle Ford of Michigan City responded

We're glad we could get you the perfect car at the best price. Congratulations on your first car purchase and if there is anything more we can do for you, do not hesitate to contact us!

September 27, 2018

Dealership Rating
Employee Rating

Very Good Experience Most things went good. The main thing that could have gone better is the length of time waiting to see the finance guy. The dealer was very busy at th More

by ronaldlp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Kilmasara

Oct 08, 2018

Castle Ford of Michigan City responded

We appreciate your positive review! Thank you for your patience during your experience with us, and we're happy to hear that Blake was able to provide you with excellent customer service along the way. We're looking forward to assisting you with any future needs!

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