Harold Stone
Harold Stone at Ciocca Toyota of Williamsport
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Harold Stone

Service Manager

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.7
158 Reviews
4.7

158 Reviews

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158 Reviews of Harold Stone

May 01, 2024

Dealership Rating
Employee Rating

Courteous and quick. They get me in, they get the job done, they get me out. Fully updated on what’s going on and approximate amount of time it’s going to take. More

by ERICHETHERINGTON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Email is camey@cioccia not recalling name at moment

May 01, 2024

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Everyone did a great job, I was greeted @ the garage, truck was photographed, i had updates to show brakes and tires. More

by ajanerella
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Recommend Dealer
Yes

May 01, 2024

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an hour and 40 minutes for an oil change and tire rotation is ridiculous. I asked Travis how much longer because I had a meeting I had to get to and he said not too much longer. It was an additional More

by scottjmcdevitt
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: It was Travis not Harold, I believe

April 29, 2024

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When my car came back with issues they made everything right at no cost to us. More

by Jaylois
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Recommend Dealer
Yes
Apr 30, 2024

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Jaylois! We're always here to help if anything else comes up!

April 29, 2024

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Service was quick and thorough. Didn’t have to wait very long. Friendly people .easy to talk to More

by GREENDRAGON1972
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Recommend Dealer
Yes
Apr 30, 2024

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop.

April 28, 2024

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They provide quality and personalized service along with no pressure sales which I appreciate very much. More

by VERYFIDE
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Recommend Dealer
Yes
Apr 30, 2024

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Veryfide! If there is anything else we can do to help just let us know! Have a great day!

April 26, 2024

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Employee Rating

We have purchased most of our Toyota’s prior at this location prior to Ciocca.It’s convenient for our services of both of our vehicles.The sales rep and service reps are friendly and knowledgeable. More

by CLAIREPTY
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Recommend Dealer
Yes

Other Employees Tagged: Tom Stacey

Apr 26, 2024

Ciocca Toyota of Williamsport responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business!

April 26, 2024

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The dealership has met my needs in terms of professional service and ease of scheduling. More

by DJW2591
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Recommend Dealer
Yes
Apr 30, 2024

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 23, 2024

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Employee Rating

Waited a very long time for the vehicle to be finished. Seemed to be excessive. More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Ciocca Toyota of Williamsport responded

Hi Jerry, we apologize for the excessive wait time you experienced. We will speak with our team to ensure wait times are slim to none! Please reach out to a manager at (570) 323-4683 if you would like to discuss anything further.

April 16, 2024

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Service was excellent from beginning to end. I appreciated the continuing updates on the progress of my appointment. More

by WLHOUSER
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Recommend Dealer
Yes
Apr 17, 2024

Ciocca Toyota of Williamsport responded

Thanks Wlhouser, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

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