Hazem Radwan | Page 36

Haz was great, quick and professional. Always great service, just needed an inspection but the team was still professional. Waiting area was clean and in order. service, just needed an inspection but the team was still professional. Waiting area was clean and in order. More

by HEATHERDEMATTEIS Verified Customer Verified Customer

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Disgraceful, it took 9 weeks to figure out y a 2 week old car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And n car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And never did...Last Ford I buy !!!!! The single star is being generous More

by cpisculli22 Verified Customer Verified Customer

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There was a problem with the paint bubbling on the hood of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. More

by fpm208 Verified Customer Verified Customer

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The sales manager, Doug Hansen is a miserable, moron. I was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to put it on. I tried to talk to him, but he was dismissive and told me. “You don’t have to take the deal, go!!”. This is after I sat with the the insurance staff and added the new Corsair to my policy and was completing the financial paperwork. I agreed to the license plate frame on the front and back with the dealership. I didn’t want the decal on the rear of my vehicle. Hansen took it personally and would rather I walk away from leasing the vehicle, then oblige a paying customer. Needless to say, I will not be getting a vehicle from Dana Motors in my lifetime. And I’m telling everyone I know to tell everyone they know, not to ever go to Dana Motors. I feel bad for the salesperson because Doug Hansens arrogance and petulance cost him a sale. I hope Lincoln removes Doug Hansen from his position More

by judesib@hotmail.com Verified Customer Verified Customer

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I always have a good experience at Dana Ford Lincoln no matter that the issue is. The service department is reliable and they gets the work done. matter that the issue is. The service department is reliable and they gets the work done. More

by V_Fabiani Verified Customer Verified Customer

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They did a fabulous job getting us in and getting us out taking care of the repair were very polite and efficient I highly recommend Dana Motors taking care of the repair were very polite and efficient I highly recommend Dana Motors More

by Mariothecandyman@ail.com Verified Customer Verified Customer

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Quick accomplished the recall rather nicely. Everyone was very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. More

by coachsel1 Verified Customer Verified Customer

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They provided great service, they have great employees, There were no problems, who could as for anything more? I only have my truck serviced there. There were no problems, who could as for anything more? I only have my truck serviced there. More

by JLSN Verified Customer Verified Customer

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This is my second lease, but never needed service. Check engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel. Cannot inspect without light. Light came back on .and appt. 3 weeks away. Brought car on September 29, no loaner and did not get back till 10/02. One day later light is back. Brought back 10/5. No one calls to tell you anything, I called NUMEROUS times, getting a run around for answers. No loaner available again! Finally got car back on 10/9, with 45 miles added to my mileage. Did they use my car for loaner???do they not have enough help or competent help? It was a terribly frustrating experience I hope to never repeat. Keith Curran is manager and should check into this. He can confer with Haz Radwan. More

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Brought my Mustang in again to have additional equipment installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car once again showed me the quality and care I’m used to receiving. Hazem in the service department made sure I was taken care once I arrived and kept me updated until the car was ready for pickup. Very satisfied once again. More

by joeylut Verified Customer Verified Customer

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