Heath Murphy | Page 20

Always PLEASANT and a PLEASURE to work with this is our family's 11 th vehicle from Denooyer. My personal 6 Suburban from both the father ( Jim )and his son Joel. Now I have have not seen anothe this is our family's 11 th vehicle from Denooyer. My personal 6 Suburban from both the father ( Jim )and his son Joel. Now I have have not seen another dealer /owner come from his office hidden from the showroom as I have seen Joel come out to personally thank you for shopping at DeNooyer Chev. THIS IS THE MAIN reason I (we) shop here . OH i have tried to buy at other dealership of all types but I don't get the friendly greetings and assistance as I do at Denooyer. So the the Denooyer Team both in service & sales THANKS !!!!! More

by CASEYB1 Verified Customer Verified Customer

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service Just a great to be esp for buying cars The service is great and right on time very polite too I like the coffee machine Just a great to be esp for buying cars The service is great and right on time very polite too I like the coffee machine More

by FREDDYF113 Verified Customer Verified Customer

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DeNooyer is always competitive and friendly I have worked with Heath Murphy on several leases and new car purchases and he is always friendly and accommodating. He’s also extremely knowledgeable I have worked with Heath Murphy on several leases and new car purchases and he is always friendly and accommodating. He’s also extremely knowledgeable about the cars he is selling. Overall my experience at DeNooyer and with Heath has been head and shoulders above the competition. More

by DANIEL.YANULAVICH Verified Customer Verified Customer

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Highly recommend I have been dealing with DeNooyer for over 25 years.....I think that says it all!!! Very satisfied with sales and service. And I love my new Equinox! I have been dealing with DeNooyer for over 25 years.....I think that says it all!!! Very satisfied with sales and service. And I love my new Equinox! More

by SUE.PETRIVELLI Verified Customer Verified Customer

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New equinox I have leased at least 3 cars from your dealership.Other than it takes too long in buying and picking up the car,everything else is great.Everyone is I have leased at least 3 cars from your dealership.Other than it takes too long in buying and picking up the car,everything else is great.Everyone is pleasant and helpful.Love our salesman Heath Murphy.We return to him when we return our car and get a new one. More

by lindasmith243 Verified Customer Verified Customer

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Purchasing a 2018 Traverse Heath was so informative and polite on every part of the sale. He took the time to explained each and every paper that was signed. He followed thru o Heath was so informative and polite on every part of the sale. He took the time to explained each and every paper that was signed. He followed thru on everything we asked for and explained why things weren’t done. I truly enjoy working with Heath Murphy and would recommend him to each and every one of our friends. More

by LAWNCARERICK Verified Customer Verified Customer

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Always happy My 3rd traverse from DeNooyer. Always happy! Heath is great to work with! Nice guy, and finds exactly what I’m looking for, and makes the car buying e My 3rd traverse from DeNooyer. Always happy! Heath is great to work with! Nice guy, and finds exactly what I’m looking for, and makes the car buying experience easy. Good customer experience, and love their service department too! More

by AFRAIM2123 Verified Customer Verified Customer

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It all fell into place Heath Murphy was our salesperson, he did an amazing job and my husband and I highly recommend him. He was straightforward, honest, very helpful, and g Heath Murphy was our salesperson, he did an amazing job and my husband and I highly recommend him. He was straightforward, honest, very helpful, and great to work with. Lou was our finance guy and we have never worked with someone who has been so open helpful and upfront before when buying a car. These two gentlemen were the best and it clearly shows that they love what they do and where and who they work for. More

by lawolfie89 Verified Customer Verified Customer

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Great service We had wonderful service and Heath was great about showing us cars that not only was within our price range but was actually what we wanted and needed We had wonderful service and Heath was great about showing us cars that not only was within our price range but was actually what we wanted and needed. He was very honest which was a breath of fresh air! More

by PASTORRANDY91 Verified Customer Verified Customer

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No customer loyalty I was once a loyal customer of DeNooyer Chevrolet but it has been a number of years since I have purchased a vehicle there. I consider myself to be I was once a loyal customer of DeNooyer Chevrolet but it has been a number of years since I have purchased a vehicle there. I consider myself to be a no nonsense buyer. I know the dealer has to make some money, but I also want to pay a reasonable price. I purchased two loaded Silverado's from DeNooyer and had no issue whatsoever with working out a good price, and a good trade. I also had all of my service done at DeNooyer. Things changed when I decided I liked the appeal of the Chevy Avalanche. As I had always done in the past, I knew what a reasonable trade and reasonable price would be. Despite being more than fair, I was offered well below the trade value (not book value) for my truck. Even worse, there was no negotiation on a new Avalanche. I was told that if I don't purchase the Avalanche, somebody else will. Who knows, maybe Avalanche's were hot sellers. Still, having purchased two other Silverado's you would expect some customer loyalty. I left there and on a whim, decided to stop by DePaula Chevrolet. In a matter of minutes, I was given the exact price I was seeking for my trade and what I was willing to pay for a comparable Avalanche. I have never been back to DeNooyer and I have since purchased at least six other vehicles from DePaula. The irony in all of it was that I did get a call days later about working out a deal on that Avalanche. I told them that it was too late and I got the deal I wanted at DePaula. I don't necessarily blame the sales person. I blame the sales managers who saw no value in having me as a repeat customer. More

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