22 Reviews
Write a Review22 Reviews of Heather Drake
September 05, 2017
Always a GREAT experience. I just purchased my 5th BMW from Leith. I cannot imagine shopping anywhere else for a car. David Malette is so patient and caring, always helping me I just purchased my 5th BMW from Leith. I cannot imagine shopping anywhere else for a car. David Malette is so patient and caring, always helping me make the best buying decision. Thank you David, Colleen and the Leith Service Team for always providing a great BMW experience. JB More
Other Employees Tagged: David Malette , Colleen OLeary
April 13, 2017
How I got exactly the right car I didn't even know i wanted When my 2000 Honda Accord decided after 209,000 miles it wanted $4K in repairs to keep it running safely, I went out looking for my first new car in 1 When my 2000 Honda Accord decided after 209,000 miles it wanted $4K in repairs to keep it running safely, I went out looking for my first new car in 17 years. As I like driving a manual transmission, I knew my choices were limited. I test drove a 2017 Accord six-speed and really didn't like it. But I figured I'd be stuck with it. On a whim, I called Leith BMW in Raleigh as a friend has a manual 325i she loves. I was lucky enough to get Kent Beard as my sales counselor. Kent invited me to test drive a non-certified preowned 2016 335i on the lot, but for $45K, I just couldn't make the math work. And then the very next day when I was resigned to buying the Accord, Kent texted to say a CPO 2014 335i had just come in off a lease. It only had 27K miles, looked brand new and had a price tag that suited me perfectly. I took a test drive with him, and he anticipated and then answered pretty much every question I could come up with. He was open, knowledgeable, friendly, low pressure and, most important, authentic. Long story short, I bought the car the next day from Kent who set everything up for a virtually effortless experience. Since then, Kent has been there to answer questions, set up a follow-up service call for me, and just generally keep track of me as I get used to the "ultimate driving machine" (which it is - wow!). I recommend Kent with the highest of confidence. More
Other Employees Tagged: Kent Beard