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Heather Lampros
Heather Lampros at Bocker Auto Group

Heather Lampros

Service Writer

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
33 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

12 yrs, 10 mos

5.0

33 Reviews

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33 Reviews of Heather Lampros

May 19, 2025

Dealership Rating
Employee Rating

Great people,and great service,goes above and beyond to take care of my needs More

by d_rackow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross

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May 19, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and the service you've received at Bocker Chevrolet GMC. It’s our priority to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 17, 2025

Dealership Rating
Employee Rating

Very professionally done. The dent on my derivers side door is not noticeable. Thank you! More

by JRHYNEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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May 17, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that the repair on your driver's side door turned out so well and that you found our service to be professional. At Bocker Chevrolet GMC, we strive to provide the best for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

May 10, 2025

Dealership Rating
Employee Rating

Very attentive and knowledgeable, prompt friendly service . Their mechanics are top notch !! Everyone treats you with the utmost respect . More

by curtlamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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May 10, 2025

Bocker Auto Group responded

Thank you for your kind words, Curt! We're thrilled to hear that you experienced attentive and knowledgeable service at Bocker Chevrolet GMC. Our team works hard to provide friendly and respectful experiences for all our customers. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

May 02, 2025

Dealership Rating
Employee Rating

Fast, pleasant, helpful. Lower than the quote, i appreciate that. Car is working great now. More

by PRESERVATIONWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton

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May 03, 2025

Bocker Auto Group responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a fast, pleasant, and helpful experience at Bocker Chevrolet GMC. It’s great to know that your car is working well and that we could provide you with a lower quote. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 25, 2025

Dealership Rating
Employee Rating

Awes Dealership polite and very helpful Very clean and neat service center nice quick lube enter More

by delsal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Apr 26, 2025

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your positive feedback about Bocker Chevrolet GMC and our service center. It’s great to hear that you found our team polite and helpful. We strive to maintain a clean and efficient environment for our customers. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

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Employee Rating

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock, Brad Leverton, Wayne McCarthy

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Apr 24, 2025

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

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Employee Rating

Got new tires (Goodyear promotion), mounted, balanced, alignment. Well done and finished early. Thank you! More

by wam1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Stronczek , The gentleman who works next to Heather Lampros. I don’t recall his name.

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Apr 24, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a great experience getting your new Goodyear tires mounted, balanced, and aligned at Bocker Chevrolet GMC. Our team always strives to provide efficient service, and we're glad we finished early for you. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Dealership Rating
Employee Rating

Service writer Heather was very professional and easy to work with. The car was done quickly and there was excellent communications More

by PATBORGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Apr 15, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Heather at Bocker Chevrolet GMC. It's fantastic to know that the service was timely and communication was excellent. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 08, 2025

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Employee Rating

The crew did a wonderful job with the task that was being addressed, good service. More

by Mark Bloyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Bocker Auto Group responded

Thank you for your kind words, Mark! We're thrilled to hear that our crew at Bocker Chevrolet GMC provided you with wonderful service. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 26, 2025

Dealership Rating
Employee Rating

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided More

by deboer935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne McCarthy

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Mar 27, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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