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Heather Stover

Overview Reviews (13) Inventory (169)

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Heather Stover

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

I have lived in Florida for the past 19 years but still miss my hometown of Cape May, NJ. I'm a huge Eagles fan (although I do love the Buccs when they are not playing my birds) as well as a Phillies fan. Learning about different cultures and history are something I enjoy in my free time, as well as puzzles, reading, and travel. At the moment, I am studying ASL and hope that I can be of use with it to someone in the future.

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5.0

13 Reviews

Overview Reviews (13) Inventory (169)

Dealership Experience

1 yr, 5 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English

5.0

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Heather Stover

January 21, 2026

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Employee Rating

It was a very nice experience. We are very happy with our purchase and would deal there again. We are very happy with our purchase and would deal there again. More

by aleckenfels

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heather Stover

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Jan 22, 2026 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 11, 2026

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Employee Rating

I am very happy with my Volvo. Everyone at the dealership was very helpful throughout Everyone at the dealership was very helpful throughout More

by marksisterman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sharon O'Connor, Jason Hoffman, Jackie Gallagher, Jason Visbeck, Sean Boyles

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Jan 12, 2026 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 07, 2026

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Employee Rating

Great! No pressure. Very knowledgeable about the car. Looked for all discounts without me asking. Quick turnaround as I had an appointment to get to. No pressure. Very knowledgeable about the car. Looked for all discounts without me asking. Quick turnaround as I had an appointment to get to. More

by lwill128

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heather Stover

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Jan 07, 2026 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 13, 2025

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Employee Rating

Everyone was courteous and polite and very knowledgeable about the car we were interested in about the car we were interested in More

by rjloving54

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heather Stover

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Dec 15, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 13, 2025

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Fantastic experience from start to finish—great price, excellent service, and incredibly easy communication. The team was responsive, transparent, and made sure I had all the information I needed without excellent service, and incredibly easy communication. The team was responsive, transparent, and made sure I had all the information I needed without delay. Truly a smooth and stress-free car buying process More

by VJ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Kashtan

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Nov 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 31, 2025

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Fair efficient and quick Heather Stover was thorough pleasant and followed up on all our questions pleasant and followed up on all our questions More

by rescuejag

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heather Stover

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Nov 04, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

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October 23, 2025

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They got everything done so quickly. They really did everything to get me what I needed. They were very friendly and never have I ever been treated so nicely before at a dealership like They really did everything to get me what I needed. They were very friendly and never have I ever been treated so nicely before at a dealership like I was at Ferman Volvo. More

by deanjess16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heather Stover

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Oct 23, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 09, 2025

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Very professional and easy to work with. I highly recommend this place. I would definitely buy another car here. I highly recommend this place. I would definitely buy another car here. More

by Hcore1108

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jason Visbeck

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Oct 10, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 07, 2025

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Super friendly. Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services Always welcoming. Explains things in detail…only offers what you need—-don’t try to sell unnecessary services More

by EN23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Roy, James Baker, Sharon O'Connor

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Oct 07, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 01, 2025

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Employee Rating

Treated me and my family with respect and kindness! ! Transaction was smooth and easy didn't take too time. ! Transaction was smooth and easy didn't take too time. More

by lesliefeliz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Heather Stover

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Oct 01, 2025 -

lesliefeliz responded

I had an appointment and cars I was interested in were set up for me. Salesperson was Heather she was knowledgeable on the vehicles. Her kindness won me over. I felt no pressure to buy at the time. I would definitely send my friends and family to Ferman Volvo of Tarpon Springs to buy a vehicle.

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