Hector Alvarez

Hector Alvarez was honest, thorough, and professional. He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was mi He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was misled by another Toyota dealership whose interests at heart was getting my money. Keep up the good work Hector! More

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I recently had done my car maintenance and I couldn’t be happier with the results. The service was prompt, professional, and the final product exceeded my expectations. I would definitely use this service a happier with the results. The service was prompt, professional, and the final product exceeded my expectations. I would definitely use this service again in the future and recommend it to others. More

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Not all bad, only when you meet the wrong person who gives you the worst experience. gives you the worst experience. More

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The crm Maybel heard my concern and was able to help me get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! More

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Waited two hours just for a diagnosis on what I already knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. More

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Friendly attitude as soon as I walked in. Explained what I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being forced up me had the additional work done. All in all, great day, great service advisor in Victor Figueroa. More

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This dealership gives you the best deals and service. We recommend them highly. We are very happy with our certified pre owned corolla and how the sales and service department go the extra mile to satisfy t recommend them highly. We are very happy with our certified pre owned corolla and how the sales and service department go the extra mile to satisfy their customers. Westchester Toyota rocks! More

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My mother financed her 2019 RAV4 from this dealership and let’s just say she was not pleased at all. On December 30 she dropped off her car to the service center, throughout the time it being there, there wa let’s just say she was not pleased at all. On December 30 she dropped off her car to the service center, throughout the time it being there, there was never clear explanation or any updates on her vehicle. Finally on January 21,2021 the car was ready for pickup, when she picks up her car after paying she notices what was suppose to be fixed was not and the paint used on the car was completely off! It is very noticeable and unacceptable. This whole experience for my mother has been very stressful and the lack of professionalism and incompetence shows in their work. It is unfortunate that my mother has to endure this and now has to take in the car again because they could not get it right the first time! More

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Outstanding services Excellent Person ,Great customer service. He always is pending to the conversation about the problem for the vehicle .appointments always on time . I recommend Hector... service. He always is pending to the conversation about the problem for the vehicle .appointments always on time . I recommend Hector... More

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Hector Alvarez is a very professional and respectful person who takes care of both my cars and makes sure they are safe to drive. He takes care of you with the best intentions. Always a pleasure to work person who takes care of both my cars and makes sure they are safe to drive. He takes care of you with the best intentions. Always a pleasure to work with him at Toyota. More

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