Hector Lara | Page 2

My wife surprise me with a new truck, I love my truck. Great service nice people make you feel at home! Great service nice people make you feel at home! More

by Potter Verified Customer Verified Customer

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I was under the impression that I was paying $79. 95 For oil change but cashier asked for $111 - upon asking the cashier told me that my car takes 10 qts of oil which was false information as cleared 95 For oil change but cashier asked for $111 - upon asking the cashier told me that my car takes 10 qts of oil which was false information as cleared later by Mr Hector over the phone. More

by GUPTA.T2050 Verified Customer Verified Customer

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I found the service department to be not as helpful as my first visit in March. That's the reason for the less-than-perfect ratings. first visit in March. That's the reason for the less-than-perfect ratings. More

by MARK@ARTISANCT.COM Verified Customer Verified Customer

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Waiting time can be improved (specially after using an appointment booking system); but once vehicle is picked, service is completed relatively quick. Good communication on service items completed and/or appointment booking system); but once vehicle is picked, service is completed relatively quick. Good communication on service items completed and/or findings to be addressed. More

by BENITOGARCIAB Verified Customer Verified Customer

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They sold me a new car that has stalled 3 times because of the transmission. The power steering also turned off causing no control over the vehicle. These situations could have been very dangerous and I am of the transmission. The power steering also turned off causing no control over the vehicle. These situations could have been very dangerous and I am not happy at all with my purchase from there. More

by JACKHAYES18 Verified Customer Verified Customer

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Bringing my car back to your dealership is about as painless as it can get . No matter what my question is , if the person I ask can't answer it they find someone who can . Keep up the good work !~ painless as it can get . No matter what my question is , if the person I ask can't answer it they find someone who can . Keep up the good work !~ More

by MCASEJR3 Verified Customer Verified Customer

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Classic is my dealer of choice and the main reason is the quality of service I get from Mr. Hector Lara; my Colorado has all the updates needed now. quality of service I get from Mr. Hector Lara; my Colorado has all the updates needed now. More

by ARIVERA21 Verified Customer Verified Customer

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Fast and easy to work with. Understood my needs and was able to work with me. Understood my needs and was able to work with me. More

by PAULDAY87 Verified Customer Verified Customer

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Very frustrating to find where to check in. Cars parked going the wrong way in the door that says "enter". Very little signage. Like "Check In Here" for service. Walked around for a while an Cars parked going the wrong way in the door that says "enter". Very little signage. Like "Check In Here" for service. Walked around for a while and no one offered to assist. Finally had to email the lady that made my appointment, Gloria. Gloria did respond. After check in service was speedy. Wish all the check warning light reminders had been reset. Check Coolant etc. Was in for Oil Change, fuel filter etc. seems reasonable. coolant would have been checked especially with reminder light on. Greg Spears More

by GREG@SPEARS2.COM Verified Customer Verified Customer

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My service was poor, truck was returned unwashed and took longer than I was told. longer than I was told. More

by RAYWILL2006 Verified Customer Verified Customer

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