Heidi Adams
Heidi Adams at Campbell Ford

Heidi Adams

Office Administrator

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
10 Reviews
4.9

10 Reviews

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10 Reviews of Heidi Adams

September 06, 2025

Dealership Rating
Employee Rating

Excellent service and so quick. We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! More

by karlashotts
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mobile Service , Skylar

Sep 06, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2025

Dealership Rating
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Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2025

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i was treated like i was the only customer they had that day...experience was beyond my expectation. More

by PPARKER5
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2025

Dealership Rating
Employee Rating

The gentleman that handled everything was very professional the process was quick easy the lady at the front desk communicated everything well and they did an excellent job on my car. Thank you I More

by shaerthomas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Daly, Glen Ditz

Aug 21, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 08, 2025

Dealership Rating
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Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly, Glen Ditz, Jeff Sigman , Did not remember the name of the woman that detailed the vehicle

Aug 08, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 06, 2025

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The customer service was amazing! The work they did on my tundra was top-notch! More

by SCHMIDTCSCS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Metcalf, Jeff Sigman

Aug 06, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 30, 2025

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Employee Rating

They scheduled the repair and completed it in a timely manner. The results turned out great! More

by JERDONBETTY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Sigman

Jul 30, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 16, 2025

Dealership Rating
Employee Rating

Jason was very patient and did not bug me every couple of weeks wanting to know if I was ready to order my Bronco Sport. I don’t like pushy salesmen and Jason was not. Purchase was easy and low stress. More

by B.lang2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 16, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

July 02, 2025

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Employee Rating

Having a tree fall on your F150 is not a good thing, but the folks at the Campbell Collision center got the vehicle repaired and repainted quickly, and we're already back on the road. We appreciated the qui More

by shenders1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 02, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2025

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Employee Rating

The work they quoted was done in a timely manner and was done as expected, the staff was very pleasant. More

by BeckyHartline71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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