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Henry Rojas
Henry Rojas at Ferrari Silicon Valley
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Henry Rojas | Page 3

Service and Parts Director

Ferrari Silicon Valley

2750 El Camino Real
Redwood City, CA 94061

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Henry Rojas

December 22, 2023

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I don’t really have 15 words to say, but I was pleased with the service. More

by LSTROH
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

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Jan 17, 2024

Ferrari Silicon Valley responded

Grazie for your positive feedback! We're pleased to hear that you were pleased with the service. If there's anything specific you'd like to share or discuss, please don't hesitate to let us know.

December 19, 2023

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Service appointment went off like clockwork. Everything was handled as promised. Well coordinated by Sarah. More

by TEXAN_ACE
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido , Sarah Brittis

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Jan 17, 2024

Ferrari Silicon Valley responded

Thank you for choosing Ferrari Silicon Valley! We're glad to hear that your service appointment went off like clockwork and everything was handled as promised. Well-coordinated service is what we aim for, and we appreciate your recognition of Sarah's efforts. If you have more service needs or questions, we're here for you.

December 15, 2023

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I didn't think Ferrari of Silicon Valley's service standard before Henry Rojas became head of Service and Parts. I was wrong. More

by GARYM5
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Yes
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Jan 17, 2024

Ferrari Silicon Valley responded

Thank you for your feedback! We're honored to have surpassed your expectations under the leadership of Henry Rojas. Your acknowledgment means a lot to us, and we're grateful for the opportunity to continue providing top-notch service at Ferrari Silicon Valley. If you have more to share or discuss, please let us know.

December 09, 2023

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Sara from service department never returned my call. I had to follow up with her and she promised to call back by end of the day with an update about the car but she never did and that happened 3 times. More

by amirenayati110
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Yes
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Dec 14, 2023

Ferrari Silicon Valley responded

We apologize for any inconvenience caused by the communication lapse with Sara from our service department. We take your feedback seriously and will address this matter to ensure a more seamless and responsive experience in the future.

December 04, 2023

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Very happy with the service at Ferrari of SV. In particular I really enjoy working with Sarah. I am sad that Alto moved to another location. He was great as well. More

by JONATHAN_SCHIMMEL
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Jason Zafiropoulo, Ryan Pulido , Sara Brittis

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Dec 14, 2023

Ferrari Silicon Valley responded

We're thrilled to know that you're very happy with the service at Ferrari of SV, especially your positive experience working with Sarah. While we understand the sentiment regarding Alto, we assure you that our team remains committed to delivering exceptional service.

November 27, 2023

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Ferrari of Silicon Valley has been fantastic. Thorough, meticulous and precise are just a few adjectives to describe them. More

by mdonati
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Recommend Dealer
Yes

Other Employees Tagged: Jason Zafiropoulo, Ryan Pulido , Dave Heidenreich

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Dec 14, 2023

Ferrari Silicon Valley responded

Your kind words about our thorough, meticulous, and precise service mean a lot to us. We appreciate your recognition of our commitment to excellence.

November 25, 2023

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All the work was done very professionally and very quickly. I will continue my service here More

by INGRISELLI
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

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Dec 14, 2023

Ferrari Silicon Valley responded

Thank you for your trust in our professional and prompt service. We're pleased to have you as a valued customer.

November 14, 2023

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Always deliver what they say. Always feels good to go to the dealership and talk with anyone there. More

by ZACHARY10
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Kris Narez, Geraldine Ashizawa, Jason Zafiropoulo, Ryan Pulido

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Dec 14, 2023

Ferrari Silicon Valley responded

We appreciate your acknowledgment of our commitment to delivering on our promises. It's always a pleasure to engage with you during your visits.

November 09, 2023

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Great service provided by everyone at the service desk as well as great info from the technician More

by crbuildingservices
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

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Dec 14, 2023

Ferrari Silicon Valley responded

Thank you for recognizing the great service provided by everyone at our service desk. We're committed to providing informative and helpful experiences for our clients.

November 08, 2023

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So happy they are my dealer! Now in my 18th year as a customer! Because they are great professionally and personally. More

by ZACHARY10
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

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Dec 14, 2023

Ferrari Silicon Valley responded

We are honored to have you as our customer for 18 years. Your loyalty and satisfaction drive us to continually strive for excellence.

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