Hernan Garay
Hernan Garay at Toyota of Lancaster
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Hernan Garay

FINANCE MANAGER

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
105 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

105 Reviews

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105 Reviews of Hernan Garay

May 04, 2024

Dealership Rating
Employee Rating

Very good customer service. They were happy to help solve my problems that arose. Excellent More

by NJMTINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Alvarez, Joseph Boghos

May 06, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 26, 2024

Dealership Rating
Employee Rating

The experience was quick and straight forward and Javier’s help was extremely professional and needed. His determination and flexibility was appreciated and it is the factor on why I came back to pur More

by Manuel.Lee.Calvillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JAVIER GUTIERREZ

Apr 26, 2024

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Javier Gutierrez receives the recognition he deserves. Thank you again and have a great day!

April 12, 2024

Dealership Rating
Employee Rating

I took curora there for the first time full service was done in a timely manner. More

by chieface946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 07, 2024

Dealership Rating
Employee Rating

Very nice people and local business! I look at other Toyota dealers and wasn't everything went smoothly as expected thank you Toyota of Lancaster More

by JOHNWLABRIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Vazquez, Omar Dirky

Apr 08, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 28, 2024

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Great customer service and professional customer support and care. Overall good experience. They don’t try and push a sale in a negative manner More

by garylux11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

March 24, 2024

Dealership Rating
Employee Rating

Buying process was fair and easy The sales associates were not pushy and very helpful More

by clinrbrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia, Melissa Larios

Mar 25, 2024

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

February 28, 2024

Dealership Rating
Employee Rating

They were very professional and customer friendly. They were courteous on the phone, called on a couple of occasions and answered all my questions. More

by ba123s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Vazquez

Feb 28, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 23, 2024

Dealership Rating
Employee Rating

Our experience was excellent. We received excellent customer service from everyone. They made our car shopping experience a great one. I will definitely return when I need to buy More

by MARIN_GRISELDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Diaz

Jan 23, 2024

Toyota of Lancaster responded

Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you're enjoying your New Camry. We couldn’t do it without great customers like you! Thanks for choosing us!

January 15, 2024

Dealership Rating
Employee Rating

Genuinely felt welcomed into the amazing environment that Fernando provided alone with his hospitality as well! Can’t regret my decision. Funny to think I wasn’t even thinking on the vehicle I bought but he More

by Alex M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Leon

Jan 15, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

January 13, 2024

Dealership Rating
Employee Rating

Very nice experience during my visit. Tyler was very accommodating. Overall, it was very pleasant. More

by PCORTES0620
Recommend Dealer
Yes
Jan 15, 2024

Toyota of Lancaster responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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