Hesam Ghaffari

Great customer service from everyone and it made the car buying process extremely satisfying and exciting. xxxxxxto Khanh in the sales department for all the help throughout the process. buying process extremely satisfying and exciting. xxxxxxto Khanh in the sales department for all the help throughout the process. More

by firosekhalil77@gmail.com Verified Customer Verified Customer

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Great customer service from everyone and it made the car buying process extremely satisfying and exciting. xxxxxxto Khanh in the sales department for all the help throughout the process. buying process extremely satisfying and exciting. xxxxxxto Khanh in the sales department for all the help throughout the process. More

by firosekhalil77@gmail.com Verified Customer Verified Customer

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am writing to express my serious concerns regarding the service I received on the last service While Danny was kind, I waited over three hours for my vehicle, checking in at 1:45 PM and not leaving until 4 service I received on the last service While Danny was kind, I waited over three hours for my vehicle, checking in at 1:45 PM and not leaving until 4:30 PM. Furthermore, I encountered several safety and service issues: - A video of the service was not provided as expected. - The tire cap was left off by the mechanic. This is a significant safety hazard; had I driven on the highway without noticing, the tire could have lost pressure, risking my life and the vehicle's stability. - I discovered that my spare tire tools are missing from the car. It appears they were taken during a previous visit, leaving me unable to change a tire in an emergency. This experience has been very disappointing and has made me hesitant to purchase another vehicle from your dealership. The lack of accountability regarding safety protocols and missing equipment is unacceptable. I look forward to hearing how you intend to address these service failures. Best regards, More

by TAGREEDATAWEE36 Verified Customer Verified Customer

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Excellent service. Willing to work with you on price. Provided coffee… A+. Was patient during test driving. Willing to work with you on price. Provided coffee… A+. Was patient during test driving. More

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Mazda of Elk Grove is truly a family first dealership. I had an amazing experience working with the team at Mazda Elk Grove. They went out of their way to make me feel welcome and important. They listened I had an amazing experience working with the team at Mazda Elk Grove. They went out of their way to make me feel welcome and important. They listened to my questions, needs and concerns. I was very happy I went there to purchase the vehicle of my choice. I highly recommend anyone to visit and purchase your vehicle of choice at Mazda Elk Grove. You will be very happy and treated like family. I was really impressed with the Mazda product. In fact, I purchased the Mazda CX90 and I'm very excited I did because its a great product. When you visit the dealership I highly recommend you ask for Thomas, he is a great sales person who listens to your needs and works to find the right solution. Thank Mazda of Elk Grove for your excellent service and kindness. Again, thank you Thomas, Hasan, and the rest of the team for all your work. Grande More

by Grande Verified Customer Verified Customer

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Eric was very helpful landed a perfect and the right ca for me, provided service, honest advice, and smooth experience. for me, provided service, honest advice, and smooth experience. More

by Yasmin Nejad Verified Customer Verified Customer

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He is fantastic man l happy with his service his behavior was great he is 👍 was great he is 👍 More

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I had an amazing experience at Mazda of Elk Grove. From the moment I arrived, the team treated me with exceptional care and attention. They made me feel welcomed as new customer. Their service truly s From the moment I arrived, the team treated me with exceptional care and attention. They made me feel welcomed as new customer. Their service truly stands out - friendly, attentive, and committed to make sure you leave happy. Highly recommend them for anyone looking for a great dealership experience. More

by Cecilia Verified Customer Verified Customer

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It wasn't bad ,but it was disappointing buying my first new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of th new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of that they made me come back the following day to sign forgotten form. It was very inconvenient since I'm very busy. An apology or a comp would have been appreciated. More

by joseecampos Verified Customer Verified Customer

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Eric was helpful and friendly. He made it easy to test drive and buy a car I was interested in. He made it easy to test drive and buy a car I was interested in. More

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