Hieu Nguyen
Hieu Nguyen at Toyota of North Austin

Hieu Nguyen

New Car Sales

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

4.5
67 Reviews

Born in Vietnam and grew up in Fort Smith Arkansas. Left Arkansas for Austin after college in 1997 and got involved in the High Tech world for six years. Was introduced to the Auto Industry in 2003 and for the last 10 years call it a career. I am Master Certified sales and the official rep for the Asian community in Central Texas. Speak Vietnamese and English.

4.5

67 Reviews

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Languages Spoken

English English

Vietnamese Vietnamese

67 Reviews of Hieu Nguyen

April 03, 2024

Dealership Rating
Employee Rating

This is an amazing experience and I would like to contribute that everything is great More

by Magr78914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Toyota of North Austin responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Dealership Rating
Employee Rating

It was good but too much take time I just go to oill chang if this problem fix will very good More

by abidmehmood
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

Toyota of North Austin responded

Thank you for your feedback. We apologize for any inconvenience caused by the wait time. ! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 20, 2024

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Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Dealership Rating
Employee Rating

Timothy Landry did an amazing job with finding me the best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 More

by tanayac123
Recommend Dealer
Yes
Mar 22, 2024

Toyota of North Austin responded

It's fantastic to hear that Timothy did an amazing job finding the best vehicle for you at Toyota North Austin! Thank you for recommending him as Timmy Neutron. :) Safe travels!

January 20, 2024

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My service checkup went great! They provided prompt service and were very courteous. Thank you! More

by wbsteele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

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Employee Rating

Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More

by Nanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

December 27, 2023

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It went fast and was well done🤗. The serviceman went out of his to assist me.. More

by 98sanjacinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ballesteros

Dec 29, 2023

Toyota of North Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Dealership Rating
Employee Rating

Excellent staff especially the New Car Finance Department so helpful and informing of all the products. My sales person was also very helpful and informative and got me into the vehicle of my dreams! More

by corinanavejar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

Toyota of North Austin responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

June 02, 2023

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Employee Rating

Service was excellent. We got the car we wanted with the options we asked for. More

by Roseseguin573
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, YK Lee , Aidan Casillas, Terrelle Owens, Jill Van Reenen, Brody Wixted, Delarosa, Romero

Jun 05, 2023

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 20, 2021

Dealership Rating
Employee Rating

Hieu was awesome to work with!!! We feel like he went "the extra mile". We enjoyed our experience and will refer others in the future! More

by fullers34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Toyota of North Austin responded

We truly appreciate you trusting us with your car buying experience! Congratulations on your new car!

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