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7 Reviews of Howard Chen
April 24, 2024
My overall experience was great. The salesman, Howard Chen, was polite and explained all that was asked of him. Also the Sales Manager, Reza Latifian, was of the utmost helpful, cour The salesman, Howard Chen, was polite and explained all that was asked of him. Also the Sales Manager, Reza Latifian, was of the utmost helpful, courteous and professional. He was wonderful in getting us taken care of and out in a brand new car of our choice. As I've dealt with Howard and Reza before, in purchasing a vehicle, and will gladly deal with them on my next vehicle purchase. Also, I will refer family and friends that are in the market for a vehicle to your dealership, without hesitation! Thanks for your professionalism as well as your courteous behavior during our interactions. Again, THANK YOU!!!!! More
by Sueboo
Other Employees Tagged: Jaqueline Patdemurillo , Reza Latifian--⭐️⭐️⭐️⭐️⭐️⭐️6 stars for Reza!!stars
Helpful 
March 01, 2024
Excellent service, staff is amazing , very nice dealership. Every step of my purchase was done diligently, no unpleasant surprises on the invoicing. I am a customer for life. dealership. Every step of my purchase was done diligently, no unpleasant surprises on the invoicing. I am a customer for life. More
by Romoarmida
Other Employees Tagged: Lawrence Ruzagiliza, Sal Arriola, Jaqueline Patdemurillo, Jessica Herrera, Dwight Watanabe, Bailey Ramos, Michael Jacobs, Derek Nguyen , Robert Sanchez
February 23, 2024
Reza Latifian, Howard Chen and Mark Casso were all professional, polite and accommodating in helping my Family purchase a 2024 Hyundai Tuscon. Their help and willingness to help us with the best possi professional, polite and accommodating in helping my Family purchase a 2024 Hyundai Tuscon. Their help and willingness to help us with the best possible terms for the sale of the vehicle were appreciated. Thank you. More
by tom.ucla.garza
Other Employees Tagged: John Paffenroth, Matthew Bushey , Reza Latifian and Mark Casso.
February 19, 2024
I sent out a request via email asking for an OTD quote for a 2024 Elantra SEL w/ Convenience package. I also specified the exterior and interior colors. The request went to 7 dealers. One replied asking t for a 2024 Elantra SEL w/ Convenience package. I also specified the exterior and interior colors. The request went to 7 dealers. One replied asking to get other quotes, but would not give one themselves, and then they would see what they could do. Another was not in the position to give a good price because the specific car would have to come from a sister dealer. Four did not respond at all. Then there was Hyundai Inland Empire. OMG, they are in a league of their own. I got an immediate response from Howard in sales. My reply was sent over to the sales manager Chris, and Chris immediately provided me with an OTD quote with each line item. I was surprised by the number (lower than expected). The saying "if it seems too good to be true, it probably is" started rattling around in my head. I was wondering if a bait and switch would occur. But, what was put in place seemed to be solid to me. When I arrived, there was not a single question or comment about the quote. The numbers simply got transferred to the contract without any pitches beyond what I wanted. The entire team was straightforward, helpful, and a total no surprise transaction. Again, Hyundai IE is in a league of their own. Simple business model for success... be respectful and be of service for what the customer wants. More
by CR30
Other Employees Tagged: Chris Muller, Jaqueline Patdemurillo
February 12, 2024
Made online purchase, extremely efficient, very helpful, kept me updated, honest up front pricing on vehicle, delivery, taxes, everything. Howard Chen helped me out and I can't recommend him or dealership e kept me updated, honest up front pricing on vehicle, delivery, taxes, everything. Howard Chen helped me out and I can't recommend him or dealership enough! More
by brianfrey1980
February 08, 2024
Traded in a 2023 Kona for a 2024 Tucson. Kona had three thousand miles on it. When they did the evaluation on the car they only gave it a fair rating. Car dealerships are notorious for cheat Kona had three thousand miles on it. When they did the evaluation on the car they only gave it a fair rating. Car dealerships are notorious for cheating the customer, and I got f__ked, because I was too nice. More
by Tucson
Other Employees Tagged: Tommy Le, Michael Syrett, Chris Muller, Sal Arriola, Jaqueline Patdemurillo
December 23, 2023
The saleman Mr. Chen is very Kind and patient, and trust worthy person. I would like to recommend him to friends. Chen is very Kind and patient, and trust worthy person. I would like to recommend him to friends. More
by HYEJIN SUH
Other Employees Tagged: Sal Arriola , Mark
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