Huber Kufel
Huber Kufel at Gregory INFINITI

Huber Kufel

Service Manager

Gregory INFINITI

1205 S Milwaukee Ave
Libertyville, IL 60048

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Huber Kufel

January 27, 2026

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My service appointment took a lot longer than expected- 3 hours turned into 5 hours. More

by janet-stich
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Betsy

Jan 27, 2026

Gregory INFINITI responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Janet, and hope to see you again soon!

January 22, 2026

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I brought my car to have it checked due to a sound I was hearing. After spending $240 on a diagnostic, I was told that due to oil sludge in the engine that I needed a new engine at the cost of $22,000. Be More

by ahecht
Recommend Dealer
No
Jan 25, 2026

Gregory INFINITI responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2026

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Had a new tire change done at Gregory Infinity in Lieberty, IL and the experience was excellent. The team was quick, professional, and clearly knew what they were doing. Everything was explained clea More

by Kenny Lanky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Gregory INFINITI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gregory INFINITI.

January 08, 2026

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Employee Rating

I have always had a positive experience with this dealership. Excellent service and responsive staff. The sales representatives are not high pressure and are friendly. More

by helen.ristov
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Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Gregory INFINITI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gregory INFINITI. We look forward to having you as one of our valued customers for many more years to come!

January 07, 2026

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Employee Rating

I had no problems! The service was perfect! I will continue to use this service. More

by christiansen_b
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Gregory INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2026

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Employee Rating

As usual, great customer service! Very professional and courteous. From setting an appointment to responding. More

by dondi.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Gregory INFINITI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gregory INFINITI!

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