Hugo Duran

M'Lady Nissan responded

Dear Nadia, Thank you so much for taking the time to share your fantastic experience at M'Lady Nissan! We’re thrilled to hear that Hugo Duran made your car-buying journey from Wauconda smooth and enjoyable. His dedication to truly listening and guiding customers through the process is something we’re very proud of! And we couldn’t agree more about Ryan—he’s a key part of what makes our service department so strong. We’re glad he could provide you with the insight and care you needed. Thank you for your high praise and recommendation. We’re grateful to have earned your trust and look forward to seeing you again! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Nadia, Thank you so much for your heartfelt and enthusiastic review! We’re honored that you made the trip from Wauconda to visit the #1 dealer in the Midwest—M'Lady Nissan. It’s wonderful to hear that Hugo Duran provided such attentive and knowledgeable service, helping make the entire process smooth and stress-free. He truly is a gem on our team! And a big thank you as well for recognizing Ryan in our service department—your kind words about his friendly and expert support mean a lot to us. We're so grateful for your recommendation and thrilled you had a top-notch experience. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Angel, Thank you for sharing your positive experience at M'Lady Nissan! We’re delighted to hear that Hugo Duran did such an amazing job and was so helpful during your visit. Your recommendation means so much to us, and we’ll be sure to share your kind words with Hugo. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Roselyn, Thank you for your feedback! We're glad to hear that you found our team to be very friendly and dedicated to helping you find what you're looking for at M'Lady Nissan. Ensuring customer satisfaction is our top priority, and we're committed to providing a positive experience for every visitor. Your comments will be shared with our team as encouragement to continue their efforts in assisting our customers effectively. If you have any further comments or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Denise, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Hugo and Ryan provided you with excellent service and listened to your budgetary needs every step of the way. It's fantastic to know that Hugo came highly recommended by your daughter, and we're thrilled to have exceeded your expectations. At M’Lady Nissan, providing exceptional customer service is our top priority, and we're grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience with us. We're thrilled to hear that Hugo provided you and your husband with excellent service and guidance throughout the car buying process. At M’Lady Nissan, we believe in ensuring that our customers feel comfortable and informed every step of the way. We're delighted that Hugo's patience and dedication resulted in a smooth and stress-free experience for you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Hugo. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

¡Gracias por tu reseña, Luis Manuel! Nos alegra saber que recibiste un excelente servicio y atención en M'Lady Nissan, especialmente por parte de Hugo Duran y Kamil Zlahoda. Estamos comprometidos a brindar a nuestros clientes las mejores opciones para sus automóviles y nos complace saber que pudimos cumplir con tus expectativas. Si necesitas ayuda adicional o tienes más comentarios, no dudes en contactarnos. ¡Apreciamos tu negocio! Saludos cordiales, Kamil Zlahoda Gerente de Ventas M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Estimado Ramos Villanueva, ¡Gracias por compartir tu experiencia con nosotros en DealerRater! Nos alegra saber que recibiste una excelente atención y servicio, especialmente por parte de Hugo Durán. En M’Lady Nissan, nos esforzamos por brindar la mejor experiencia posible a nuestros clientes, y tus amables palabras son muy apreciadas. Agradecemos mucho tu recomendación y tu confianza en nosotros para tu próxima compra de automóvil. Si necesitas cualquier cosa en el futuro o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte en todo lo que necesites. Saludos cordiales, Kamil Zlahoda Gerente de Ventas M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Dear spectrexx702, Thank you for choosing M'lady Nissan for your recent vehicle purchase, and for taking the time to share your experience! We're thrilled to hear that you had a positive interaction with our team, particularly with Hugo Duran. Providing great service, fair prices, and a welcoming atmosphere are among our top priorities, and it's fantastic to know that we met your expectations. We truly value your trust and look forward to serving you again in the future. If you ever need anything or have any questions, don't hesitate to reach out. We're here to ensure your continued satisfaction with your vehicle and our dealership. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Hello Kdawg, Thank you for your continued trust and loyalty! We're delighted to have served you for the purchase of your third vehicle at M'lady, and we appreciate your kind words about our team, service, and pricing. We're committed to providing you with excellent experiences every time you visit us, and we look forward to many more opportunities to assist you in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014