IT Norm Reeves
IT Norm Reeves at Norm Reeves Hyundai of Irving

IT Norm Reeves

IT

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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3.6
10 Reviews
3.6

10 Reviews

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10 Reviews of IT Norm Reeves

July 04, 2026

Dealership Rating
Employee Rating

I found a great experience with all the people I had to come I counter for complete my purchase Thank You'll More

by ldweml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino, Zubair Ali , Lou

Jul 06, 2026

Norm Reeves Hyundai of Irving responded

Nothing better than a purchase experience that feels like a smooth drive with the windows down and everything just clicking into place. We’re glad our team made your visit enjoyable from start to finish. Enjoy every mile of your summer adventures ahead.

June 18, 2026

Dealership Rating
Employee Rating

Eye friendly and helpful. Everyone there was very polite and respectful to me and my wife. More

by DAVIDTNKK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Ali , Rodney King

Jun 22, 2026

Norm Reeves Hyundai of Irving responded

A respectful and friendly environment can make all the difference during a visit. We’re happy to hear the team made both you and your wife feel comfortable and well taken care of. We appreciate you choosing us and sharing your feedback.

June 05, 2026

Dealership Rating
Employee Rating

I had a good experience at Norm Reeves. I was looking at a used car they had for sell under $10k. Juan treated me as if I was buying a new car. I felt like my purchase was just as import More

by Dean from Fort Worth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino, Zubair Ali

Jun 08, 2026

Norm Reeves Hyundai of Irving responded

A budget shouldn’t change the level of care you receive, and Juan clearly understood that. Treating you with professionalism and attention from start to finish is exactly what good service looks like. Happy to hear you left with a deal you felt good about and a car you love.

May 14, 2026

Dealership Rating
Employee Rating

It's a little bit far for me, but I like the customer service and the salesmen I'm so grateful for him More

by seadahashim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2026

Norm Reeves Hyundai of Irving responded

We are so happy to hear that your journey was worth it! Our sales team always appreciates the chance to help customers find the perfect fit. We hope your next visit is just as rewarding, even if it means a little road trip!

May 10, 2026

Dealership Rating
Employee Rating

“I regret purchasing my 2026 Hyundai Palisade matte finish vehicle from Norm Reeves Hyundai Irving. The dealership did not adequately communicate the real-world maintenance limitations and ownership bu More

by lisadjohnson0270
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Trevino, Zubair Ali , Sero

May 11, 2026

Norm Reeves Hyundai of Irving responded

Hi Lisa, we’re sorry to hear that your ownership experience has been frustrating and that the maintenance expectations for a matte-finish vehicle were different from what you anticipated. We understand how important it is for customers to feel fully informed and comfortable with the unique care requirements that come with certain vehicle finishes and features. We appreciate you sharing your perspective and feedback. If you would like to discuss your concerns further, please feel free to contact Mark Zurales, Regional Vice President, at 562-809-8197.

April 18, 2026

Dealership Rating
Employee Rating

We had a great experience at this dealership. The team was professional, friendly, and easy to work with from start to finish. They made the process smooth and stress-free, answered all our quest More

by SABI SHRESTHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino, Zubair Ali , Daniel and Cesar

Apr 20, 2026

Norm Reeves Hyundai of Irving responded

Sabi, this is exactly the kind of teamwork we love to hear about. Sounds like the whole group came together to make your visit feel easy, comfortable, and well-supported. We appreciate you sharing your experience.

April 16, 2026

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Sevastian is awesome—the best salesperson I’ve ever met. Great experience. Highly recommend him to all my friends. More

by SHARONKHO88999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Norm Reeves Hyundai of Irving responded

What a great note to receive! We’re happy your visit felt so positive and that you felt confident recommending us to others. We truly appreciate you taking a moment to share this!

April 13, 2026

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Employee Rating

It was late my wife was not feeling well and they would not let us leave. At one point the sales person drove off with my wife in the car and did not tell me he was leaving. No one should ever go to Norm R More

by B_FARISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Trevino, Zubair Ali

Apr 14, 2026

Norm Reeves Hyundai of Irving responded

We’re very concerned to read your comments and would like to learn more about your visit. The situation you’ve described is not consistent with the standards we set for our team, and we take feedback of this nature seriously. We always aim to ensure guests feel comfortable and respected throughout their time with us. Please get in touch with our Regional Vice President, Mark Zurales, directly at 562-809-8197, so we can gather more details and properly review what occurred.

April 04, 2026

Dealership Rating
Employee Rating

Kero is an exceptional professional. He was punctual, polite, and refreshingy honest throughout the entire process. I highly recommend him for a transparent and pressure-free car-buying More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino, Zubair Ali , Kero Salama

Apr 06, 2026

Norm Reeves Hyundai of Irving responded

Kero acted like a crystal-clear compass, keeping the entire car-buying journey transparent, honest, and on track. His punctuality and politeness made every step feel refreshing and reliable. We love hearing when customers leave confident and satisfied thanks to team members who guide them with integrity.

March 02, 2026

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Employee Rating

I traded my 2023 Elantra for the 2025 Elantra and they did not pay it off as agreed. This damaged my credit score. The finance manager assured me he would take care of it when I went back to bring it to h More

by todaysdecks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Trevino

Mar 02, 2026

Norm Reeves Hyundai of Irving responded

We always aim for a seamless trade-in and are sorry that wasn't the case for you. We understand how frustrating it can be to face unexpected credit issues, and we take such situations seriously. Please reach out to our General Manager, Chris Lark, directly at chris.lark@normreeves.com so we can review your account and work with you to clarify and resolve any outstanding details.

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