Ian Jackson

Amazing customer service! I recently purchased a new 2018 Toyota Yaris iA. I am absolutely in love with it! The customer service and sales members are great at what they do a I recently purchased a new 2018 Toyota Yaris iA. I am absolutely in love with it! The customer service and sales members are great at what they do and so helpful! I 100% recommend Cronin Toyota of Richmond! More

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Buying my new truck was actually FUN! Ian Jackson is the man to know! He was helpful, but never pushy, and always pleasant. Loved the showroom! It was cold & snowy outside, but warm & Ian Jackson is the man to know! He was helpful, but never pushy, and always pleasant. Loved the showroom! It was cold & snowy outside, but warm & pleasant inside with enough inventory to see what we needed. Ian answered all of my questions, explained features well, and Tyler brought us what I felt was a fair deal. Cronin team, I LOVE MY NEW TACOMA! More

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Oil change and rear brake service The team did a quality job at a good price on my oil change and rear brake service it took a while but the donuts and coffee sure helped the time pass The team did a quality job at a good price on my oil change and rear brake service it took a while but the donuts and coffee sure helped the time pass also checked out showroom stock of new vehicles. More

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Exceptional Service Team members are all friendly and concerned about there customers .Also took the time to give a free inspection of my Rogue and washed it too.So happy Team members are all friendly and concerned about there customers .Also took the time to give a free inspection of my Rogue and washed it too.So happy with everything from the time I purchased my vehicle to the service I received. More

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