Ilidio Tavares | Page 6

Service department is evidently understaffed: • I had an 8 AM appointment and arrived just before 8. The garage was full and I had to wait 15 minutes along with another customer to even get in the service d 8 AM appointment and arrived just before 8. The garage was full and I had to wait 15 minutes along with another customer to even get in the service door. • There was only one writing service advisor so there was another 10 minutes while he helped another customer. • I had what I recalled as a prepaid synthetic oil service and tire rotation. I ended up with not synthetic oil and had to pay $20 for my tire rotation. I only run synthetic in my vehicles. • The total wait time was 2 hours. What Express Lube are you guys referencing? More

by STAN.RICKNER Verified Customer Verified Customer

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I appreciate the fact I can schedule a service appointment on-line. The customer service I received was excellent from everyone I encountered. The waiting room was comfortable. The service prov appointment on-line. The customer service I received was excellent from everyone I encountered. The waiting room was comfortable. The service provided was performed in a timely manner and fit my schedule. More

by MLITTLE442203 Verified Customer Verified Customer

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They did not have the part I needed. They said one was at the Broken Arrow dealership. I asked: When do they close? Your parts clerk told me they close at 6:00. I got there, got the par They said one was at the Broken Arrow dealership. I asked: When do they close? Your parts clerk told me they close at 6:00. I got there, got the part, only to learn their service shop closes at 5:00. So I had to come back to Patriot dealership the next day to get the part programmed. I think a little better communication would have helped. I was never given an estimate of my service needs. More

by PETERSONKELLYJEAN Verified Customer Verified Customer

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Yes i would recommend Patroit CDJrR of Tulsa. They do a professional taking care of my Jeep They do a professional taking care of my Jeep More

by whughes63 Verified Customer Verified Customer

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Took in my jeep for an oil change and to replace a front light. All was great, quick, and easy! light. All was great, quick, and easy! More

by Ben Verified Customer Verified Customer

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Service writer was exceptional and he had me in and out of service in less than an hour and in my way of service in less than an hour and in my way More

by putmanbrad Verified Customer Verified Customer

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Had a great buying experience at Patriot Dodge in Tulsa. Very friendly & easy to work with. Most details could be taken care of over the phone or through email. No additional unnecessary add-ons were pus Very friendly & easy to work with. Most details could be taken care of over the phone or through email. No additional unnecessary add-ons were pushed or promoted. Just a quick, streamlined buying experience. Thanks again, Aaron! More

by gameofyou Verified Customer Verified Customer

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Easy service, did not have any issues. Thank you for the quick appointment. Thanks again. Thank you for the quick appointment. Thanks again. More

by GARCIAEDDY87 Verified Customer Verified Customer

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I love patriot! They make it so easy to set up appointments and get your car maintenance done in no time! They make it so easy to set up appointments and get your car maintenance done in no time! More

by thastuckface23 Verified Customer Verified Customer

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The evaluated, and repaired my vehicle in a timely manner. I appreciate it the efficiency manner. I appreciate it the efficiency More

by jaredabrown Verified Customer Verified Customer

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