Inna Perez

This is my 3rd Subaru purchase. Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding. No 'pressure" from Steve. Joe Messina gets a 'thumbs up" for making sure your at ease and asks if you are comfortable with process. Cannot say enough about Inna Perez, the woman has found her calling in being Business Manager. She is friendly, personable & patient. She is a pleasure to sit & speak with, she moves along quickly & efficiently her knowledge makes her an outstanding valuable employee along with Joe & Steve, I must acknowledge the service department also. Over the years I have been extremely satisfied with their understanding & completion of service in a timely manner. Recently I have dealt with Justin Luiz, once for an emergency tire issue, with no appointment on a Friday afternoon Justin took care of the issue & I was on my way sooner than I expected. Justin seems to enjoy his job & seeing to it that the customer is satisfied & happy. I think he has found his 'niche' in this service & wish him well...also a valuable employee. More

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AWFUL EXPERIENCE - NEVER BUY A CAR FROM THIS PLACE: I paid about $3000+ for the extended warranty on my new 2022 Subaru Forester. I inquired about having the dealership installing an electric starter. I paid about $3000+ for the extended warranty on my new 2022 Subaru Forester. I inquired about having the dealership installing an electric starter. They quoted me a price in the $600+ range. Spin City Auto Glass said they would install the same unit for around $340 so I went with them. In the end, the unit that was installed was causing my battery to short out. When I brought it to Stateline Subaru Maintenance Departmentto see what the issue was, I was told that my extended warranty was null and void because I had someone else other than a Subaru dealership install the remote starter/ plug into the original electrical system other than Stateline. I was furious. Spin City Auto Glass removed the unit and gave me my money back --- and the battery short issue ceased. THE KICKER: Spin City Auto Glass is the company that Stateline Subaru contracts to install their Remote Starters. The owner of Spin City told me this when I dropped off the remote starter that was uninstalled. When I informed the Stateline Maintenance team that this voided warranty should be reinstated because SPIN CITY does all their remote staters anyways, I was told to "go POUND SAND. The warranty on the electrics of my new Subaru would not be reinstated." Honestly -- you cannot make this SHADY and awful customer service up. More

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Buying a new car after 14 years was quite a task. Stateline Subaru worked with us to find the right car with the right price. Employees were patient and helpful in answering our questions. They made Stateline Subaru worked with us to find the right car with the right price. Employees were patient and helpful in answering our questions. They made us feel comfortable and confident with our new Forester purchase. More

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I found that Inna Perez was extremely helpful and very knowledgeable about the vehicle we were looking at. Don Serak knowledgeable about the vehicle we were looking at. Don Serak More

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Inna Perez continures to be an outstasnding asset to anyone buying a new or used car. Always helpful and there for you, I recommend her highly. anyone buying a new or used car. Always helpful and there for you, I recommend her highly. More

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Inna Perez was has my sale consultant was amazing i would recommend inna to anyone thank you from Michelle J Charette and Francis E Charette jr would recommend inna to anyone thank you from Michelle J Charette and Francis E Charette jr More

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Great sales person named Inna Perez She goes above and beyond to get you the best deal. She checks everything and shoes you everything and we highly recommend asking for her when you go to by a car. It's beyond to get you the best deal. She checks everything and shoes you everything and we highly recommend asking for her when you go to by a car. It's our third Subaru with her and we love our car!!!⭐⭐⭐⭐⭐ for Inna. More

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Inna Perez made buying my 4th car from Stateline the most easiest and pleasant experience yet she has a great personality and answers all your questions with ease she was awesome easiest and pleasant experience yet she has a great personality and answers all your questions with ease she was awesome More

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RUN ! !!!! as far away from this deceptive bottom feeding dealership , they won't sell you a car unless you agree to all of the extra add ons and the big p !!!! as far away from this deceptive bottom feeding dealership , they won't sell you a car unless you agree to all of the extra add ons and the big price tag for them. I got all of the numbers for the car over the phone and when I went to the dealership to put a deposit down the numbers where much higher and if you had your own financing they wouldn't sell you the vehicle . Car dealers like this need us more than we need them but right now they act like they are in the driver seat and doing us a favor bending us over to take our money . Shop around and you will see that there are car dealers that care about their customers and not just their bottom line . RUN FAR AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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Inna Pérez! She is the most wonderful, funny, crazy and understandable person I have ever seen she has love and patience!! Simply she is Super Híper Mega Ult She is the most wonderful, funny, crazy and understandable person I have ever seen she has love and patience!! Simply she is Super Híper Mega Ultra Wow 🤩 love you inna! Thanks for everything girl More

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