Stephen Chaves

Everyone at Stateline Subaru is exceptional; they go above & beyond to ensure your needs are met. Put that together with the best cars for New England weather, and you’ve got a winning combination. above & beyond to ensure your needs are met. Put that together with the best cars for New England weather, and you’ve got a winning combination. More

by mjkelly072 Verified Customer Verified Customer

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From scheduling the service,which was easy to the arrival at the dealership. I was met with professional courtesy. Even with what some might consider an odd request the service department was very accommodat at the dealership. I was met with professional courtesy. Even with what some might consider an odd request the service department was very accommodating, which is refreshing.The completion of the service was just as seamless. Special shout-out to Nick the gentleman I had the fortune of working with, definitely an asset to the company. Would absolutely recommend the brand Subaru and this particular dealership Stateline to anyone in the market for a new or used vehicle. Great job!!!!!. More

by VALVETRAIN06 Verified Customer Verified Customer

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Everyone was incredible to work with! Steve and Inna were both friendly and knowledgeable. Made doing business easy. Steve and Inna were both friendly and knowledgeable. Made doing business easy. More

by gpass1956 Verified Customer Verified Customer

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Steve was pleasant ,knowledgeable and good to work with He went the extra mile to secure the owners manual that was missing He went the extra mile to secure the owners manual that was missing More

by maguiar161 Verified Customer Verified Customer

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Great dealership and service department! My second crosstrek, love the car and love that Subaru is pet friendly. My second crosstrek, love the car and love that Subaru is pet friendly. More

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Steven is an absolutey excellent seller. He tries to accommodate what he could and was very patient. He tries to accommodate what he could and was very patient. More

by nydremos Verified Customer Verified Customer

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This is my 3rd Subaru purchase. Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding. No 'pressure" from Steve. Joe Messina gets a 'thumbs up" for making sure your at ease and asks if you are comfortable with process. Cannot say enough about Inna Perez, the woman has found her calling in being Business Manager. She is friendly, personable & patient. She is a pleasure to sit & speak with, she moves along quickly & efficiently her knowledge makes her an outstanding valuable employee along with Joe & Steve, I must acknowledge the service department also. Over the years I have been extremely satisfied with their understanding & completion of service in a timely manner. Recently I have dealt with Justin Luiz, once for an emergency tire issue, with no appointment on a Friday afternoon Justin took care of the issue & I was on my way sooner than I expected. Justin seems to enjoy his job & seeing to it that the customer is satisfied & happy. I think he has found his 'niche' in this service & wish him well...also a valuable employee. More

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Buying a new car after 14 years was quite a task. Stateline Subaru worked with us to find the right car with the right price. Employees were patient and helpful in answering our questions. They made Stateline Subaru worked with us to find the right car with the right price. Employees were patient and helpful in answering our questions. They made us feel comfortable and confident with our new Forester purchase. More

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Steve Chaves was a pleasure to work with,he is so very patient,kind and informative.If you are in the market for a Subaru,I would recommend working with Steve. patient,kind and informative.If you are in the market for a Subaru,I would recommend working with Steve. More

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Best car buying experience ever! Professional, courteous, efficient. Salesman Steve is A1 Would definitely return! efficient. Salesman Steve is A1 Would definitely return! More

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