Isaac Castillo | Page 2
Vehicle Improvement
Honda of Downtown Los Angeles
780 W. Martin Luther King Jr. Blvd
Los Angeles, CA 90037
Languages Spoken
English
Spanish
81 Reviews
Write a Review81 Reviews of Isaac Castillo
February 20, 2024
Always a pleasure and great service. I always leave satisfied from honda of downtown LA I always leave satisfied from honda of downtown LA More
Other Employees Tagged: Michael Ibarra, Luis Gomez, Jorge Carpio
February 11, 2024
the service was really really really great. Would recommend. Fast and good. Friendly service . Great communication Would recommend. Fast and good. Friendly service . Great communication More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Luis Gomez, Ruben Moreno, Chris Nunez, Cesar Nava, Casar Martinez , Adrian Hernandez, Junior Ramirez
February 03, 2024
I didn't like my experience at this dealership. Won't do any service here again. Won't do any service here again. More
Other Employees Tagged: Chris Diaz, Juan Ramirez
January 20, 2024
Great service, great people, great product, I will recommend you to my friends and family recommend you to my friends and family More
Other Employees Tagged: Roger Zurita
December 27, 2023
I received a called from Honda DTLA saying that my car is ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass a ready for pick up. When I got there, one of the service guys told me to wait in a certain spot and they’re going to bring my car down. 30 mins pass and nothing. After 45mins passed, I went to a worker to ask about what happened with my car and that’s when they told me they lost the key of my car. They’re very unprofessional. Instead of making me wait in total of 2 hours not counting the time my car was getting fixed to mentioned to me that they lost my key and they’re going to get me a new one. Instead they laugh and didn’t care for making me wait 2 hours when I got there to pick up my car. I went with the manager and director and they didn’t care they just said “get her a key” instead of saying “sorry for any inconvenience will get you a key asap”. More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Luis Gomez, Ruben Moreno, Chris Nunez, Cesar Nava , Adrian Hernandez, Junior Ramirez, Carlos Torres
December 12, 2023
The dealership is clearly doing their job when it comes to customers service and doing their homework to follow through with their customers. to customers service and doing their homework to follow through with their customers. More
Other Employees Tagged: Ibneias Mendoza, Roger Zurita, Miguel Gonzalez, Luis Gomez, Ruben Moreno, Chris Nunez , Adrian Hernandez, Junior Ramirez, Carlos Torres, Can’t pick just one! They are all good!!
December 10, 2023
Amazing customer service always provide great communication skills and will do anything to satisfy your visit communication skills and will do anything to satisfy your visit More
Other Employees Tagged: Chris Diaz, Miguel Gonzalez, Luis Gomez , Adrian Hernandez, Mario Medina