Isaac Riffe
Isaac Riffe at AutoStar Chevrolet of Waynesville
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Isaac Riffe

Service Advisor

AutoStar Chevrolet of Waynesville

285 Hyatt Creek Rd
Waynesville, NC 28786

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5.0
13 Reviews

Languages Spoken

English English

5.0

13 Reviews

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13 Reviews of Isaac Riffe

December 31, 2023

Dealership Rating
Employee Rating

I have 2022 Chevrolet Traverse 9,000 miles. My battery was dead service techs could not determine what caused my battery to drain and would not replace the battery. More

by lptlanguages
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Holly Villarreal

Jan 02, 2024

AutoStar Chevrolet of Waynesville responded

lptlanguages, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 13, 2023

Dealership Rating
Employee Rating

This dealership goes out of their way to assist me. The vehicle is the problem, one electrical glitch after another. But the dealership works to resolve problems, and for that I am thankful. Keep up th More

by TDONSON71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

Dec 14, 2023

AutoStar Chevrolet of Waynesville responded

TDonson71, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 08, 2023

Dealership Rating
Employee Rating

Everyone in service was polite. Greeted by multiple people. Truck was done on time and clean when I got it back. Great experience thank yku More

by JMYERS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal , James Miller, he saw me and was my salesperson. He came to say hi

Dec 12, 2023

AutoStar Chevrolet of Waynesville responded

JMyers16, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 30, 2023

Dealership Rating
Employee Rating

I've had three very positive experiences at this dealership. They have consistently been easy to work with. I bought my vehicle somewhere else, now I wish I would have bought it here. Everyone I More

by MYSIGA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

Dec 04, 2023

AutoStar Chevrolet of Waynesville responded

MYSIGA99, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 06, 2023

Dealership Rating
Employee Rating

It is professional, knowledgeable,and friendly , the sales staff is fantastic and honest.would use them again. More

by Vwhitton68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Porter, Heath Payne, Daniel Milburn, James Owl , Chandler Blankenship, Jacobe Bolling, Ackee Cisson, James Miller, Caleb Spomer

Oct 09, 2023

AutoStar Chevrolet of Waynesville responded

Vwhitton68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 31, 2023

Dealership Rating
Employee Rating

Chandler was awesome an very helpful an the entire team was nice an helpful the whole way threw More

by kancvending
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Porter, Ron Russell, Daniel Milburn, James Owl , Chandler Blankenship, Ackee Cisson, James Miller, Caleb Spomer

Jul 31, 2023

AutoStar Chevrolet of Waynesville responded

kancvending, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 21, 2023

Dealership Rating
Employee Rating

Not since my Karmin Ghia, 1974 model a new purchase at the time have I enjoyed a vehicle more. I enjoy the handling of the vehicle, the sporty sleekness of the vehicle, particularly love the color and al More

by Roanto32
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: James Miller, Juan Rojo

Jun 26, 2023

AutoStar Chevrolet of Waynesville responded

Roanto32, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 05, 2023

Dealership Rating
Employee Rating

Ron did a great job preparing my vehicle and associated software for pick-up. When I arrived at the dealership, the Tahoe was parked in front of the main entrance and was spotless. Ron showed me all of the More

by robert.vanerem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Olp, Ron Russell, Heath Payne , Paul Hellwege

Jun 05, 2023

AutoStar Chevrolet of Waynesville responded

Bob, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 31, 2023

Dealership Rating
Employee Rating

Everyone I spoke to was friendly and helpful. James and Paul worked hard to get us the truck and deal we wanted! Thank yall! More

by brandonkinsey333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Russell, Heath Payne , Chandler Blankenship, Paul Hellwege, James Miller, Caleb Spomer

May 31, 2023

AutoStar Chevrolet of Waynesville responded

Brandon Kinsey, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 27, 2023

Dealership Rating
Employee Rating

Everyone here was so nice and accommodating! ! They really helped me get the best deal for my new vehicle and continue to help me out with anything I’ve needed afterwards!! They have been the bes More

by jwierzbicki0614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Jones, Heath Payne , Paul Hellwege, James Miller

May 29, 2023

AutoStar Chevrolet of Waynesville responded

jwierzbicki0614, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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