Isabella Ross
Isabella Ross at Hyundai of Columbia
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Isabella Ross | Page 4

Service Advisor

Hyundai of Columbia

1370 Nashville Hwy
Columbia, TN 38401

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Isabella Ross

December 20, 2023

Dealership Rating
Employee Rating

I took my Palisade in for a recall & service. They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representat More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Jackson , Christian Farris

Apr 12, 2024

Hyundai of Columbia responded

We appreciate your kind words about the ease of handling a recall with your Palisade. When unexpected shortages like this occur, Hyundai of Columbia ensures you're not left without a vehicle. We are grateful for the positive review.

December 19, 2023

Dealership Rating
Employee Rating

Excellent customer service and communication on the progress of my car repair. Highly recommend. I was traveling from Wisconsin to Alabama when check engine light came on. They discovered I needed tr More

by jojo39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Farris

Apr 12, 2024

Hyundai of Columbia responded

We appreciate your high recommendation based on your great experience at Hyundai of Columbia. We're glad to have assisted you during your travels with the necessary transmission work. Safe journey ahead!

September 15, 2023

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Chaz was great and made the process very easy! Got a great deal and would definitely recommend checking in with this group before you get a new vehicle! More

by joe_ross39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Williams, Chris Alexander, Jalen Dread , Chaz Garrett, Mike Whittaker

Sep 16, 2023

Hyundai of Columbia responded

Hi. Thank you for your recommendation and complimentary review of your experience with our Sales Team. We are so pleased that our team made your purchasing journey very easy for you, and that you got a great deal on our vehicle. Thank you for being a Hyundai of Columbia customer and let us know if we can assist you further.

September 14, 2023

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Employee Rating

I would give them 10 stars if I could…First of all, I am a guy that “Never” writes reviews but felt I had to because of the exceptional experience I had at Hyundai of Columbia. My engine completely seized u More

by michaelabutti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Jackson, Houston Crist , Christian Farris

Sep 15, 2023

Hyundai of Columbia responded

Hello, Mike. Thank you for highlighting how our team was able to calm you down and eventually provided a quick, responsive, and thoroughly communicative repair experience for you. Your 5-star review of our very knowledgeable Service Team here at Hyundai of Columbia is much appreciated. Please let us know if we can assist you further.

Sep 15, 2023

michaelabutti responded

All to often people only write reviews when they are unhappy. I felt that I needed to write my positive review because it was the right thing to do. The level of service & communication was first rate. Keep up the good work Hyundai of Columbia! You have set the bar high! You have definitely earned my future business. Sincerely, Mike B. Canton, GA.

September 01, 2023

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Employee Rating

The sales person aaron was super nice and made the whole process fairly easy and speeded along as quickly as he could More

by vjb
Recommend Dealer
Yes
Sep 03, 2023

Hyundai of Columbia responded

Thank you so much for your fantastic review. We are so glad that our Sales Team provided you with an efficient vehicle-buying experience at Hyundai of Columbia and we hope to work with you again someday. Take care!

August 17, 2023

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Employee Rating

Very friendly and helpful Oscar really was pleasure to deal with and he made us feel right at home and didn't pressure us to buy our. He helped us to get what we thought was a fair deal More

by dfussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Hyundai of Columbia responded

Thank you for your amazing feedback. We are so glad that our Sales Team provided you with a great vehicle-buying experience at Hyundai of Columbia and we hope you enjoy your new vehicle.

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