Islam Essmat

Upfront and easy to work with. Excellent service from the car being on the kitchen, to the test drive, to the purchase process. Excellent service from the car being on the kitchen, to the test drive, to the purchase process. More

by larrymcgregor Verified Customer Verified Customer

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This dealership was one of the worst experiences I've had buying a car. It all came down to a lack of communication between whoever manages the online services and the sales team, and lack of communication buying a car. It all came down to a lack of communication between whoever manages the online services and the sales team, and lack of communication between sales members. First, after driving 2 hours, the car wasn't at the dealership when I arrived even though through call and text I had been told it was there and available. Then I met my first sales men and got sent with 2 others to pick up the car from the auction lot. Then they switched salesmen on me, and was constantly bombarded by another overbearing salesman who just wanted a cut of the sale. This dealership just didn't feel like whoever runs the floor knew what they were doing and made the experience confusing and exhausting. More

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It was a pleasant experience when the norm of purchasing a vehicle can be stressful. a vehicle can be stressful. More

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Thanks to Islam and the rest of the team for who got me the deal team for who got me the deal More

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Very helpful and determined to fulfill all your needs and wants. I was very satisfied with the customer service. wants. I was very satisfied with the customer service. More

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Worked with Islam to purchase my new 2500. Bottom line, the guy is a superstar. Would highly recommend him to anyone looking for a new or used vehicle. If there’s a deal to be made, he will do Bottom line, the guy is a superstar. Would highly recommend him to anyone looking for a new or used vehicle. If there’s a deal to be made, he will do whatever it takes to make it. Just a great guy. Serena, the manager I worked with to lock everything in, made some magic happen last-minute and pushed a not-so-easy deal through. Great outcome overall. Thanks, guys! More

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Horrible experience first off dealership will not stand behind the pricing advertised on their website not even the discounts listed as dealer discount. Finance was horrible on warranty it’s an all or non behind the pricing advertised on their website not even the discounts listed as dealer discount. Finance was horrible on warranty it’s an all or none must take maintenance extended and wheel and tire all can not be purchased separately and must be purchased at time of sale only. I have never seen this in all the years I have purchased vehicles. We never even got a copy of the sales contract we are having to call the dealership this morning for that. The manager on Saturday night was a real jerk. Don’t believe a word they tell you because they have no idea what they’re talking about. I’m going to call customer support this morning to discuss this dealership as they are a real black eye for Ram. This dealership needs help badly. More

by colley 123 Verified Customer Verified Customer

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