Dealership Experience
5 yrs, 8 mos
Industry Experience
9 yrs, 5 mos
Languages Spoken
English
641 Reviews
Write a Review641 Reviews of JESSICA SANTANA
May 01, 2024
My experience on my last visit was exceptional as I need to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me t to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me time to attend my meetings. More
April 25, 2024
Jessica the service rep was great. I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $50 I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $504 spent to hear rattling.... fantastic. More
April 21, 2024
You were so kind, quick, and accurate. You even let me have some Colombian coffee in the waiting room. Your kind service was very touching You even let me have some Colombian coffee in the waiting room. Your kind service was very touching More
Other Employees Tagged: Phillip Robinson, Mark Stechel, Tommy Tong, Simon Kim, Orville-Russel Brown, Andrew Lee, Justin Salvador, ZAC KOUFAKIS, DIANA LLAJCEVIC
April 20, 2024
A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was the reason for my high marks. Her follow up on the phone explaining what my car needed and when I could pick it up was spot on!! More
April 19, 2024
Visit to Hyundai Service Center Everything was good, I don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica More
April 19, 2024
A bit odd that I pull my car in and wait in waiting room. I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struc I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struck me as very odd. I was in and out in an hour which was way better than I expected. More