"Great car buying experience"
Great experience. the car turned out to be in better condition than photographed. no pressure sales, allowed us ample time to test drive and go over the car with a fine tooth comb. Continue to be a good resource for our numerous questions and inquiries even after the sale. good buy.
"Very happy with Alpha Motorsports Experience! "
- Dianne in Middleburg
I drove an hour and a half south from Middleburg to Fredericksburg, VA, to purchase my 2014 Mercedes GLK 250 diesel. I researched on the internet for several months before deciding on the "right" car for my needs, after VW offered a "buy back" on my 2011 Audi A3 diesel because of the emissions scandal. I knew I wanted another diesel, despite that experience. I drive 30 k/ year in my work. I trusted the power and fuel efficiency of an honest "clean" diesel, not to mention the longevity of a diesel engine. I found it at Alpha Motorsports. They had by far THE best price available anywhere in the country for my gorgous, fuel efficient white Mercedes SUV. My salesperson, Joe Biles, was wonderful to work with. Always very high energy, positive, responsive via phone and internet, and able to make things happen. He actually made the experience FUN! I had never purchased a "pre-owned" car, or one from a "non brand specific" dealership. I requested the car be checked out by the local Mercedes dealership before purchase. Joe actually took the car over for me and brought it back. He gladly fixed the small findings from Mercedes. The price and condition of the car was too good to pass up. Follow up has been pleasant, respectful and professional. Joe helped me with after market purchases. He has been very responsive in taking care of all of my requests before, during and even weeks after purchase. It was an amazing buying experience. No pressure, just honest service. As a woman in a typically "man's world" of car talk, I almost expected to be patronized or not taken seriously, as I've experienced in dealerships In year's past. There was none of that. He answered all of my many, many questions. Any he didn't know, he looked up and provided. He put my tags on as a courtesy and printed out a missing manual for me. Sometimes service is about being willing to do the little things pleasantly and according to client needs. Joe made car buying very easy and pressure free. Thank you, Joe Biles, as well as the mechanic who helped me in the back garage, and Alpha Motorsports! I'm very impressed! I would recommend Alpha Motorsports to anyone, and especially my female friends who are in the market. I will be back for our next car purchase. My husband was very impressed with my experience and the end results. We are happy Alpha Motorsports fans!
Other Employees Tagged:
I'm sorry I cannot recall the name of the mechanic who stayed late to help me apply add-on mud guards.
"Awesome Experience! "
Sending a HUGE thank you to Shawn, Jason, and Joe! I will be telling all my friends and family to get there next car from Alpha Motorsports!
"Great buying experience from Joe "
- Marques Brown
I was looking on the Internet for a good used car for a daily driver and found one at alpha motorsports. I was greeted by joe biles. He was very professional and courteous . Joe answered any questions I had and gave me a pleasant buying experience. Myself and my family took the car out for a test drive and I was very pleased with quality of the vehicle. Later me and my wife sat down in finance office and worked out a good deal to purchase my 2013 chev malibu. I would come back and purchase another vehicle. Thank you Joe😆
"Joe Biles Review"
I'm here to say that if you were to buy a used car from Alpha Motorsports, make sure that your guy is Joe Biles. My dad and I didn't expect the car buying process to be as easy as Joe made it. Joe also gives you reasonable prices and knows his stuff about cars too. He's caring towards his customers and wants them to leave with the car of their choosing.
"No Hassle Sale"
We met with Joe, the sales rep. He was very knowledgeable about the vehicles on the lot. We came to look at one car and after the test drive, he recommended a similar car with less miles. We ended up working with Sean to close the deal was very accommodating. The price of the car was excellent , but the dealer fees were higher than expected. However, they were able to bring those down slightly. Overall great experience.
Met with Joe Biles, a sales representative, he was extremely knowledgeable on all the vehicles I was considering, he also made the purchasing process relatively easy. Would definitely recommend both Joe and the dealership.
"Best Sales Experience"
Joe was our salesman and he was hands down the most knowledgeable, helpful, and professional Sales person we have ever had the pleasure of dealing with. He has outstanding customer service, truly cares about you and your needs and is concerned with finding the right vehicle for you, not just making another sale. He listened to what we needed, found the perfect match to though needs, and even stayed late on a Saturday night to make sure we were able to go home with our new vehicle. Any time we had a question he was there with an answer. He even called a week after to follow up and see if there was anything else we needed. Look no place else for your next car and to be honest make sure you deal with Joe directly. Anyone else just isn't going to be as good. This was our first time working with Alpha Motorsports, and we were highly impressed with the entire process. Thank you Joe and team for an outstanding experience!!
Hands down the best and honest used car dealership, They made me sign As-is forms, I understand they have to legally cover them self, but this is the 3rd time in 6 months they fixed small issues free of charge, window regulator, tire pressure sensors and I hit a pot hole and damaged my wheel and they fixed it for free, they even knew that I hit a pot hole and I thought I will get charged for the wheel but they simply told me to, dont worry, we got you covered.
"The vehicle needed $2000 of repair"
I went to Alpha Motorsports to buy a Honda CR-V 2010. It was priced too sell.
The sales people knew what they were doing. My sales guy was Ahmet. He was helpful. When we started the car the engine light came on. They took the car to the mechanic and he replace the 3rd cylinder spark plug. Well a week later the engine light came on, I took it the Honda Dealer they said the valves needed adjustment and the head gasket was blown and needed to remove the head to fix the problem. The price $2500.00
This was an old problem, water was going in the cylinder. The radiator is new. I Called the dealer and talked to Ahmet and he offered $300 and that's all they were going to do. I should file a lawsuit. I did get the check.
The dealer was aware of the problem. they reduce the price from $13,999 to $11,999. alpha Motorsport most likely knew about this. The vehicle other then the Head problem, it runs fine.
my next car. No more jacked leg so cal private dealers like Alpha Motorsports.
I do not recommend this dealer to an friend or enemy.
I have the vehicle fixed by a private shop and it cost me less $1725.00. The vehicle run fine.
The right think to do was fix the vehicle or pay the shop to fix it or refund my expense.
I had extended warranty and they are just as bad. Good thing I got the money from my credit union and they gave me the money back, all $1350.00 for the warranty.
I most likely will trade it in a year or two and will go to Honda Dealership to get my next car.
Other Employees Tagged:
, Their in house mechanic