JONATHAN DURAN

It's been a terrible experience since I bought it. I've been saying they overcharged me, but nobody has listened or cared. It's very disappointing; I haven't even used it because I already regret the I've been saying they overcharged me, but nobody has listened or cared. It's very disappointing; I haven't even used it because I already regret the purchase. The dealership has turned into a huge disappointment. I've bought many vehicles from their dealerships and never had such a bad experience as this one. I even bought the same model of vehicle that I still have and am using. They should take more drastic measures and make those responsible pay. Their greed is being paid for by the customers, which shouldn't be the case. I only ask that they honor what they offered me, not what they want to charge me more money. Fulfill the agreement as it was from the beginning. That's all I ask. And whoever reads this, I hope it's the owner because the employees are terrible thieves. More

by gio_rod Verified Customer Verified Customer

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I want to be straightforward about my experience. I feel I was taken advantage of by both the salesperson and the sales manager. I was told the vehicle price could not be negotiated from the online p I feel I was taken advantage of by both the salesperson and the sales manager. I was told the vehicle price could not be negotiated from the online price because it was already the lowest price available. But once I arrived, additional fees were added on top of that price and presented as “perks” or added items. Posting one price online and then adding hidden fees after the customer arrives is misleading and, in my opinion, wrongful. It feels like a bait and switch, and it is not how I expect a reputable dealership to do business. The weather mats are just one example of the overall experience. I was charged for items I was told were included, and I did not receive everything that was represented during the sale. When I followed up, I was told it would be checked on, and I never received a response. At this point, I do not trust the dealership or the way the deal was handled. You earned my business this one time, but I will not be coming back for future purchases. I will be needing two more vehicles soon for my teenagers, and I will be taking my business elsewhere. More

by jlpm18 Verified Customer Verified Customer

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I probably will not purchase a vehicle there again. I will take my business to a different dealership. I will not purchase a vehicle from there again. I will take my business to a different dealership. I will not purchase a vehicle from there again. More

by bills12126 Verified Customer Verified Customer

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Sergio was very good to work with. He was very professional and very courteous. I would work with him again. He was very professional and very courteous. I would work with him again. More

by lee_kitchens Verified Customer Verified Customer

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Found a great car and awesome price at Elder Ford - went in took a test drive they gave me a price no pressure and the next day we worked a very fair deal - excellent service and very happy with the new car in took a test drive they gave me a price no pressure and the next day we worked a very fair deal - excellent service and very happy with the new car - Thanks !!! More

by Michael T Verified Customer Verified Customer

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The screwed up my registration and have yet to fix it going on 6 months now. So I'm driving a car that is NOT PROPERLY REGISTERED. NOT HAPPY !!!!!!!!! going on 6 months now. So I'm driving a car that is NOT PROPERLY REGISTERED. NOT HAPPY !!!!!!!!! More

by robynsdingy57 Verified Customer Verified Customer

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Please see my first comment. They will lie to you and rip you off. I would not do any more business with them, and I would tell friends in the market to steer well clear of them. They will lie to you and rip you off. I would not do any more business with them, and I would tell friends in the market to steer well clear of them. They are crooks! More

by mikehughes1000 Verified Customer Verified Customer

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Every things was great except David funk and communication about things they were taking out of the deal and sale to make it happen communication about things they were taking out of the deal and sale to make it happen More

by Mitchell Verified Customer Verified Customer

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When I asked Mr. Durman the price of the car he told me 18,500. Turns out this was the amount I was financing. If I had known the car cost 24,500, I would have never Durman the price of the car he told me 18,500. Turns out this was the amount I was financing. If I had known the car cost 24,500, I would have never signed. No one ever disclosed the price of the car to me. I was only ever told 18,500 as the price. Verbally the price was different from the paper I signed. When I asked Mr Durman to explain each paper I was signing he did so, but quickly skipped over the bill of sale, stating the price was 18,500. When I said “oh so I am financing 12,500” he did not correct me. It is horrible to do that to a 19 year old first time car buyer. More

by elizhammond5 Verified Customer Verified Customer

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Para mejorar la en un lugar de aya dime la la la la la a More

by samuelcaballeroleon2 Verified Customer Verified Customer

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